Which iPhone model and what version of iOS?
Also worth the bluetooth toggle I mentioned above if not tried that and also do a phone reboot.
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What Am I Doing Wrong?
- Thread starter Bootneckshuffl
- Start date
Which iPhone model and what version of iOS?
Also worth the bluetooth toggle I mentioned above if not tried that and also do a phone reboot.
XS fully updated
Tried the toggle, no different
Will try a phone reboot
What’s the craic with software updates? The car immediately offered an update but I’m pretty sure it’s not the most recent one.
Yes, always worth trying a phone reboot if any app not playing. Nothing to lose. I'm on an SE 2020 so can't comment on XS.
In my limited experience, you can take the update and once it's installed it may offer you another update almost immediately.
Mark-R
Member
Maybe a setting on the car is not quite right. Do you have 'Mobile access' enabled in 'Safety & Security'? (Not sure if this has anything to do with your problem, but might be worth checking!)
MrBadger
Badger out
Doesn't seem to have any bearing on reliability.
I did have a problem at a supercharger and mentioned to a Tesla service guy who just happened to be there that it had just taken a minute for car to unlock.
His explanation. I didn't walk far enough away from the car before returning.
Ok update
rebooted the phone
Had app open on phone but screen locked
Walked up to car door, nothing
Took phone out of pocket, Face ID unlock
Tried door again, opened
what I did notice from getting in the car, was that the phone wasn’t connected to the car Bluetooth, don’t know if that matters but that’s been done now anyway so contacts etc synced
Still clueless with what’s going on with my keyless entry. All settings appear to be in place, everything has been set up the way Tesla want it but if that phone is in my pocket and screen locked, car will not open
rebooted the phone
Had app open on phone but screen locked
Walked up to car door, nothing
Took phone out of pocket, Face ID unlock
Tried door again, opened
what I did notice from getting in the car, was that the phone wasn’t connected to the car Bluetooth, don’t know if that matters but that’s been done now anyway so contacts etc synced
Still clueless with what’s going on with my keyless entry. All settings appear to be in place, everything has been set up the way Tesla want it but if that phone is in my pocket and screen locked, car will not open
Mr H
Active Member
Mark-R
Member
Might be worth unpairing and re-pairing the Bluetooth connection between the iPhone and the car. There are some Bluetooth 'troubleshooting' tips in the Bluetooth settings on the car.
Mr H
Active Member
That’s something I’ve just noticed when setting up Bluetooth for contacts, was the long hexadecimal number in the Bluetooth settings
darkNstormy
Member
Was worth a try and it worked! I've spent two months using Face ID as I thought that's how it was supposed to work!
Yeh, I’ve disabled Face ID now and will have another swing at it today. If it’s still playing silly sods I’ll tell Tesla.
Rustybkts
Member
My Android (S8) has face ID and always works with the moby in my pocket so it could be a security issue with the IPhone.
Thanks guys, it’s grafting now after I deleted everything including the app and set it all up again
Whilst ya all here, now I have the following issues
Sentry Mode is greyed out in the car, asking me to save home address first, can’t see where or how I do this though. Plugged in SSD and dash am etc is fine, just no sentry.
Is the visualisations of passing cars etc just for FSD? I’m not getting anything like that.
Whilst ya all here, now I have the following issues
Sentry Mode is greyed out in the car, asking me to save home address first, can’t see where or how I do this though. Plugged in SSD and dash am etc is fine, just no sentry.
Is the visualisations of passing cars etc just for FSD? I’m not getting anything like that.
Rustybkts
Member
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