Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.

what are the support options for a used tesla?

hi, i just purchases a 2017 MS from Tesla. I love it! but i have some issues. Being new to Tesla, i am not sure what my support options are. I do know that i can put in a service request through the mobile app, but is there phone support for issues that might not need a service visit? or event tech support chat or email? i don't see any of this on the web site and the official forms have been switched to read only. the forums replacement (Engage Tesla) does not seem to have any forum functionality.

thanks in advance
As stated above use the service section in the app. Fill out the issue and at some point they will call or message you prior to the appt. I bought a used 2017 model S last fall and I’ve used it 2 times with no issues and both problems resolved. Condensation in tail light and driver window squeaking when rolling up and down.
  • Like
Reactions: KalJoMoS

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.