So, you had to tell them there was a big L written on the seat?
Tesla’s detailing team sucks. They applied wax on the keyfobs and the 17 inch screen when I took delivery.
That's great! I got the 1.49% deal that was available 3 to 4 months ago.I already know what “goodie” I’m going to be getting - the salesman called me up three days ago and said they’d be giving me a 1.47% interest rate on the lease rather than the advertised 3.25%. I’ll take it. ;-)
They actually said the car was ready when we arrived but they offered me and my brother coffee and water (sparkling and non sparkling) before if we wanted to. They said no rush, just relax an enjoy or let's go get your car. As you wish. We just took a couple of minutes to cool down, enjoy the coffee and a nice chat with the DS (there were actually two DS taking care of us).Now, on the other hand, I always gave new clients coffee cups. They cost about $1.50 with the company logo on them. Lots of goodwill for next to nothing.
It's just so weird that experiences can be so different.
I agree! And that is exactly why I find it so much more surprising, as a matter of fact.This country is many great things, but customer service is *not* typically one of its strengths!
There is absolutely variation in delivery ...all three of my Tesla’s I picked up at a smaller service center and always got some swag ....all the horrible stories from folks I read about are mainly in Fremont , Costa Mesa or Buena Park ...