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What happened to notifications?

Discussion in 'Model S: User Interface' started by BestRadar, Feb 22, 2017.

  1. BestRadar

    BestRadar Member

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    I have the new Tesla App for Android and I now no longer get any notifications. In the app all the options are enabled but I am getting no charging notifications and no software notifications. In fact when I open the app it shows me data from the last time I had opened the app and then it refreshes. Is anyone else no longer getting notifications?
     
  2. mrElbe

    mrElbe Active Member

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    I noticed the same thing. I did get a charging complete notification on Friday at the Barrie SuperCharger but nothing since. I charged at home during the night but no complete notification.
     
  3. BestRadar

    BestRadar Member

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    Why cant they seem to roll out anything without bugs? Don't they test anything before they roll out an update?
     
  4. azred

    azred Member

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    I'm not getting charging notifications either and believe they did work for a while with the new app. Just wait until Tesla starts selling to the masses. It will be a hot mess.
     
  5. SabrToothSqrl

    SabrToothSqrl Active Member

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    when I drag down from the top of my iPhone screen, I no longer see the 'charging started' or 'charging complete' notifications...

    i also get no notification on the screen otherwise...

    agreed.. what the heck?! Did they remove them?
     
  6. mrElbe

    mrElbe Active Member

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    Since it worked for a while with the updated App, it must be something on their server side that they did.
     
  7. SabrToothSqrl

    SabrToothSqrl Active Member

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    I deleted the app and reinstalled it. that fixes it sometimes when other apps break.... i'll restart phone too... but from the # of people affected it looks like Tesla broke it...
     
  8. AmpedRealtor

    AmpedRealtor Well-Known Member

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    Tesla software is *sugar*!
     
  9. Knightowl

    Knightowl Whovian

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    I am on the galaxy s7 edge, everything works no issues with app or notifications, maybe you need to delete and reinstall the app.
     
  10. Alex D

    Alex D Member

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    LG V20 with Android 7.0 here, no problems. Notifications come through as they should.
     
  11. BestRadar

    BestRadar Member

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    I have an S6 Edge and last notification I received was over a week ago. I have charged several times since with zero notifications. When you open the app does it show the status of the last time the app was open and only refresh a few seconds later? For me it seems the app no longer updates or does anything when in the background.

    Before the app was updated when I opened the old app it always seemed to have current info without needing to be refreshed.
     
  12. Knightowl

    Knightowl Whovian

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    Yeah the app opens right away with last known info from when I connected last then updates to current within a couple seconds, no impact on notifications though as they come through without issues when the app is not open.
     
  13. Eclectic

    Eclectic Member

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    I'm having the same problems with notifications. Plus, while the new design is visually better, I don't like that it displays the last status of the car (i.e., charge level and location) if it can't connect to the car. I finally realized that I have to look at the update date/time bar at the bottom to see if the display is current. For example, right now my wife has the car at work in SF but when I open the app it shows as charging at home, since that is the last time the app actually connected to the car.
     
    • Disagree x 1
  14. u00mem9

    u00mem9 Member

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    I have the old app and currently have lost notifications...looks like Tesla server-side issue.
     
  15. BestRadar

    BestRadar Member

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    How did you keep the old app? Mine updated automatically.
     
  16. u00mem9

    u00mem9 Member

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    That setting is handled at the phone level. I don't enable automatic updates because many app developers have very poor quality control and most updates are patches for some hardware I don't have, that break something else.

    I update selectively and it didn't look like this app changed much other than layout...and turned the lights off on the car image :)
     
  17. BestRadar

    BestRadar Member

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    Yesterday I went to Supercharger and decided to keep the app open and when I connecited the Supercharger I got the charging initiated message. When I disconnected 30 min later I did not have the app forward and no notice that charging stopped. The app seems to not run in the background anymore.
     
  18. SabrToothSqrl

    SabrToothSqrl Active Member

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    I don't know if I had the app in the background or not (as it shouldn't matter), but I did get "charging started" and "charging complete" last night on my iphone at home.
     
  19. AmpedRealtor

    AmpedRealtor Well-Known Member

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    I was not receiving any notifications after installing the new app, until last night. I received a charge complete notification.
     
  20. caltechkid

    caltechkid Member

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    Wasn't getting them before but now started getting notifications today, just out of the blue...
     

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