TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker or making a Paypal contribution here: paypal.me/SupportTMC

What if "computer" breaks?

Discussion in 'Model S' started by napabill, Aug 6, 2016.

  1. napabill

    napabill Active Member

    Joined:
    Apr 30, 2009
    Messages:
    1,325
    Location:
    Napa, California, United States
    I'm selling my Classic MS and have a nice couple interested. They know very little about the car so were asking a ton of questions. At some point I mentioned that the Tesla was as much a computer as a car. With that she asked, what if the computer breaks, like ours do at work? Is that outside the 5 year warranty? I struggled to come up with an answer. Been reading this forum since 2009 and never recall ever hearing of the computer in the car breaking. How do I respond?
     
  2. TexasEV

    TexasEV Active Member

    Joined:
    Jun 5, 2013
    Messages:
    3,781
    Location:
    Austin, TX
    Plenty of MCUs have been replaced under warranty. If the warranty is up then you pay for it like any other part. I believe the warranty is 4 years, not 5, or 50,000 miles.
     
  3. napabill

    napabill Active Member

    Joined:
    Apr 30, 2009
    Messages:
    1,325
    Location:
    Napa, California, United States
    Cars got 67,000 miles on it, so the time is academic.

    Is this a common failure? I've never heard of anyone with this happening. And is it likely to be a significant cost?
     
  4. Pale_Rider

    Pale_Rider Member

    Joined:
    Jul 28, 2016
    Messages:
    43
    Location:
    Houston, TX
    Remind them too that all modern cars have computers in the too.

    Chris
     
  5. msnow

    msnow Active Member

    Joined:
    Jul 14, 2015
    Messages:
    4,236
    Location:
    SoCal
    Extended warranty added to the cost would be the way to go. I heard a new one is $6k.
     
  6. Drivin

    Drivin Member

    Joined:
    Feb 7, 2016
    Messages:
    964
    Location:
    CA
    You can't get the extended warrantee if you are out of warrantee.
     
  7. mmccord

    mmccord Member

    Joined:
    Dec 9, 2014
    Messages:
    765
    Location:
    Pine Bush, NY
    When my instrument cluster computer failed the svc center said it's a $920 part.
     
    • Helpful x 1
  8. PtG62901

    PtG62901 Member

    Joined:
    Jul 29, 2016
    Messages:
    317
    Location:
    Carbondale, IL
    Computers are way more reliable than gas engines.
     
  9. msnow

    msnow Active Member

    Joined:
    Jul 14, 2015
    Messages:
    4,236
    Location:
    SoCal
    Don't think those two things are comparable.
     
  10. TaoJones

    TaoJones Beyond Driven

    Joined:
    Nov 10, 2014
    Messages:
    1,299
    Location:
    The Americas
    The folks that did the tint said there were multiple modules under the dash. 12 or 13, iirc. Haven't looked.

    The MCU (17") costs just shy of $4,000 (including California labor rate and tax) to replace out of warranty.

    You've got a price for the IC above.

    Consider emailing Service to ask what the top 5 or 10 replaced parts (and out the door cost for each) are for your chariot/VIN range and see what they say.
     
  11. PtG62901

    PtG62901 Member

    Joined:
    Jul 29, 2016
    Messages:
    317
    Location:
    Carbondale, IL
    You don't own an ICE? I think it is.
     
    • Like x 1
  12. Brass Guy

    Brass Guy Member

    Joined:
    Jan 5, 2014
    Messages:
    505
    Location:
    Stoughton, MA
    The computers in Model S are extremely reliable. Yes I've read of a few replacements. Most often when someone at work says their computer broke, it's a software problem or malware. I don't think that's happened to any Tesla. And I asked, Tesla will update the software even after the warranty.
     
  13. msnow

    msnow Active Member

    Joined:
    Jul 14, 2015
    Messages:
    4,236
    Location:
    SoCal
    If you had said the battery pack maybe but not the touchscreen. It's an integral part of the car but so are many other things and with an ICE you can buy parts anywhere and there's third parties that can fix it. Don't be mad at me because you picked a bad analogy.
     

Share This Page