Really? Every car dealer has a support number you can call. Every car dealer has a nearby location you can visit to discuss your problems. Every car dealer values customer loyalty.
In Tesla‘s case, unfortunately for us, people are lined up to order their cars inspite of Tesla’s total lack of customer service. Many are in for a rude awakening. Tesla will not change until we see real competition in the EV space. And so, for now, Tesla cars are for people who consider themselves to be early adopters, who are willing to put up with this.