BrettS
Active Member
The Tesla app hides 5% of the charge - 0% reading in the app is actually 5% of charge in the PowerWalls. The TEG's web interface shows the actual charge level - 5% in the TEG is 5% actual charge.
Since the Power Reserve % is set in the app, that means you can't set it below 5% of the actual charge level, evidently providing the reserve power needed to keep the PowerWalls and TEG operating.
It’s actually weirder than that. It’s not a straight 5%. At the lower end it’s 5%, so when the app shows 5% the web interface shows 10% (it’s also worth nothing that the powerwalls will turn off at this point. They won’t run themselves all the way down to 0% in the app or the web interface).
Then as you approach a full charge the two numbers converge. At 33% in the app the web interface will say 36%. At 66% in the app the web interface will say 68% and they will both read 99% at the same time.
I’ve also seen it speculated that even the number shown in the web interface is not the actual SOC of the battery and there is some additional reserve built in, but I’m not sure anyone but tesla really knows for sure.