TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

What the $#@$# is going on with Model X custom orders

Discussion in 'Model X: Ordering, Production, Delivery' started by alphainfinity, Aug 12, 2019.

  1. alphainfinity

    alphainfinity Member

    Joined:
    Jul 11, 2019
    Messages:
    74
    Location:
    Kalispell
    I placed an order almost two weeks ago and still no VIN. I looked at the tracking sheet and I am apparently not alone. Does anybody have any insight to what might be causing the delay? When I placed my order, I put in my location and the ETA for delivery was two weeks. Heck, you can go and custom build one today and the site will say the same thing.

    Without a VIN Tesla is unable to complete my trade appraisal. They are also unable to generate a PO without a VIN. That also means that I can't begin the financing process with my credit union until I have a PO. I understand that this is not your average car buying process and some things will be different. If Tesla set's the expectation during the purchase process that I will have my car in two weeks, I expect them to stick with that or to at least explain why there is a delay. Tesla advisers don't have any "visibility" to when, how or if the VIN will be generated.
     
  2. DDarrow

    DDarrow Member

    Joined:
    Oct 10, 2014
    Messages:
    128
    Location:
    Iowa
    Hang tight. You'll probably have it very soon. I too went just over 2 weeks before getting a VIN, but once it was assigned the rest of the process went surprisingly fast.
     
    • Disagree x 1
  3. jebinc

    jebinc M3 LR AWD w/FSD and white premium interior

    Joined:
    Jun 19, 2019
    Messages:
    2,548
    Location:
    Seattle, WA
    Agreed. I had the car three days after the VIN was assigned.
     
  4. Peeyar

    Peeyar Member

    Joined:
    Aug 8, 2019
    Messages:
    23
    Location:
    Northridge
    Ordered 7/27 and until this day no vin assigned. I feel fine now knowing that there are a lot of us waiting.
     
  5. ericmager

    ericmager New Member

    Joined:
    Aug 12, 2019
    Messages:
    1
    Location:
    Charlestown, IN
    Ordered 8/7 and nothing yet.
     
  6. Freeseframe

    Freeseframe New Member

    Joined:
    Apr 28, 2019
    Messages:
    4
    Location:
    Iowa
    Interesting. I took the plunge on Saturday, 8/3 and got a call from Kansas City SC on Wednesday 8/7 that my X just came off the line and will be delivered by 8/14 to KC. I am planning to pick up Saturday 8/17. I went with Pearl White, LR, 6 Seater, FSD so probably a commonly produced combination. I’m sure there’s a method to the madness.
     
  7. jboy210

    jboy210 Supporting Member

    Joined:
    Dec 2, 2016
    Messages:
    1,613
    Location:
    Northern California
    Tesla build cars in batches by region. US is different batch than Europe (except the UK), Australia, NZ, UK different again, ... It may be they are working on non-US regions.

    Be thankful this is not Feb 2018 when I ordered and got car on May 30. 2018. VIN took 2 months, so got it mid April. Was not scheduled for build until early May.

    And if you financing, in form, through Tesla there is a 30 day expiration. Don't sign everything until you are sure the car will be ready for pickup in the window, or else they may have to restart paperwork.
     
    • Like x 1
  8. bxr140

    bxr140 Active Member

    Joined:
    Nov 18, 2014
    Messages:
    1,705
    Location:
    Bay Area
    Is there such thing as a non-custom order? :oops:
     
  9. ReyesOzaeta

    ReyesOzaeta Member

    Joined:
    Aug 1, 2019
    Messages:
    38
    Location:
    Pittsburgh
    I ordered 7/27/19 in Pittsburgh. MX long range, white exterior, white interior, 7 seater. It’s over 2 weeks now... been looking online in my account constantly ...still no VIN
     
  10. alcibiades

    alcibiades Member

    Joined:
    Apr 27, 2017
    Messages:
    799
    Location:
    IL
    They likely build certain configs and match customers to them. If you order a config that isn't already slotted into the batch production lineup, your wait can be radically different. If I wanted tan seats instead of white, I could have a car today, e.g.
     
  11. jimbo69ny

    jimbo69ny Member

    Joined:
    May 12, 2018
    Messages:
    207
    Location:
    Ithaca NY
    Yes you can buy one thats already built. Sometimes you get slight discounts on them.
     
  12. jimbo69ny

    jimbo69ny Member

    Joined:
    May 12, 2018
    Messages:
    207
    Location:
    Ithaca NY
    I ordered on 8/11 and I still havent been approved for financing, no vin yet, and it said delivery time was going to be 3 weeks. I am in Central NY.
    I am hoping to have it in time for the National Drive Electric Week car shows on Sept 14th. Do I have a chance?
     
  13. roopesh

    roopesh Member

    Joined:
    Jan 2, 2013
    Messages:
    29
    Location:
    San Diego, CA
    In the past when these kinds of delays occurred, it meant some refresh/update was about to be announced. I've been holding off waiting for any refresh announcement, so here's hoping....
     
  14. alphainfinity

    alphainfinity Member

    Joined:
    Jul 11, 2019
    Messages:
    74
    Location:
    Kalispell
    I changed my order from a 5 to a 7 seater to get the supplimental hvac vents in the rear. I am probably doomed to wait another 2-4 weeks now for a Vin. :(
     
  15. K2500Z71

    K2500Z71 Member

    Joined:
    Jul 17, 2019
    Messages:
    48
    Location:
    Upstate NY
    I did the very same thing (and glad I did). Original 5 seat order went in on 7/20. Changed to 7 seat on 7/24, delivered to dealer 8/8, drove home 8/11
     
  16. jimbo69ny

    jimbo69ny Member

    Joined:
    May 12, 2018
    Messages:
    207
    Location:
    Ithaca NY
    I actually just changed from a 6 seater to 7. Cheaper and I think it will work just as good.
     
  17. alphainfinity

    alphainfinity Member

    Joined:
    Jul 11, 2019
    Messages:
    74
    Location:
    Kalispell
    #17 alphainfinity, Aug 14, 2019
    Last edited: Aug 14, 2019
    I read too many reviews of the 5 seater not cooling properly in the back. I think we get the best of both worlds with the 7 seater. My 2 year old is not very patient with being too hot or cold. Great cooling/heating and great cargo capacity.
     
  18. Peeyar

    Peeyar Member

    Joined:
    Aug 8, 2019
    Messages:
    23
    Location:
    Northridge
    6 seater is way more confortable than 7 seater. Even adults can sit comfortably in the 3rd row not to mention stretching your legs in the back.
     
  19. alphainfinity

    alphainfinity Member

    Joined:
    Jul 11, 2019
    Messages:
    74
    Location:
    Kalispell
    #19 alphainfinity, Aug 14, 2019
    Last edited: Aug 14, 2019
    That may be true but we rarely carry full sized adults in the back and it wasn't worth the additional 3 grand. Plus you LOSE the ability to fold down the seats for max cargo with the 6 seater. Plus my puppies won't fit in their medium sized dog crates in the back with the 6 seater.

    Take a look at what the 7 seater can do from a storage perspective:



     
  20. Peeyar

    Peeyar Member

    Joined:
    Aug 8, 2019
    Messages:
    23
    Location:
    Northridge
    It depends on whats your priority. Whether your want maximum comfort or storage. You can still fold the 3rd row in a 6 seater x.
     
    • Like x 1

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC