What to do about problems after delivery?

[Goandi]

I took delivery of my new Model 3 SR+ a few days ago.

I did the recommended inspection test when I got home following an extensive checklist list I found on the web.

I found a few imperfections that I would want to have fixed. For example, there are uneven gaps between the rear panels and the main body of the car. The rear lights are not flush with the main body. Also the front door is sticking out a bit when closed. I am worried about water seeping through.

What do I need to do now with Tesla?

 

[moa999]

I took delivery of my new Model 3 SR+ a few days ago.

I did the recommended inspection test when I got home following an extensive checklist list I found on the web.

I found a few imperfections that I would want to have fixed. For example, there are uneven gaps between the rear panels and the main body of the car. The rear lights are not flush with the main body. Also the front door is sticking out a bit when closed. I am worried about water seeping through.

What do I need to do now with Tesla?

Photograph.
Book a service appointment in the app

 

[paulp]

I took delivery of my new Model 3 SR+ a few days ago.

I did the recommended inspection test when I got home following an extensive checklist list I found on the web.

I found a few imperfections that I would want to have fixed. For example, there are uneven gaps between the rear panels and the main body of the car. The rear lights are not flush with the main body. Also the front door is sticking out a bit when closed. I am worried about water seeping through.

What do I need to do now with Tesla?

As moa999 said. Unfortunately you will also need to recalibrate your own expectations. Tesla do not do german quality fit and finish

 

[GrimRe]

Unless its egregious gaps I wouldn't bother tbh. No other car manufacturer gets this level of scrutiny on panel gaps and Shanghai built Model 3s are far and away tighter than the Fremont built ones.

 

[Leeroy]

I’m surprised to read this is still such a big issue. My MIC was great when it came to panel gaps (by my eye at least.) I still look around to see if I can find any poor alignment every time I read one of these threads. I did adjust the bonnet pins but it was after I took the frunk out to fit the power kit.

Regarding the door sticking out, how far is it do you think?
My kids often have trouble closing the rear doors, so I fear if they pull it right in you may end up with similar issues. Depends on which will annoy you more I guess.

hope the rest of the experience goes ok, I’ve found Tesla seriously hit and miss when it comes to email correspondence.

 

[PC__LoadLetter]

I've had Tesla Service comp a few things for me. As mentioned above, take photos and book it in-app. If the app offers mobile service, take it. Otherwise you can pick which service centre & timeslot suits you.

 

[martinmac85]

I didn't notice this gap/alignment was so bad until I started driving home after delivery. Straight on it's not too bad, but when I'm driving and checking the driver's side mirror, it looks pretty bad. Does anyone know if they could fix this with a mobile service appointment?

 

[paulp]

I didn't notice this gap/alignment was so bad until I started driving home after delivery. Straight on it's not too bad, but when I'm driving and checking the driver's side mirror, it looks pretty bad. Does anyone know if they could fix this with a mobile service appointment?

Looks twisted? You’re asking australian owners about the capability of US mobile service?

 

[Goandi]

I can confirm that Tesla service did make the necessary repairs at their service center.