TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker or making a Paypal contribution here: paypal.me/SupportTMC

What was your CPO's condition at pickup?

Discussion in 'Model S' started by sbtz, Sep 13, 2016.

?

What was your CPO vehicle's confition?

  1. Flawless (looked, functioned, smelled like new)

    5 vote(s)
    19.2%
  2. Clean (very minor normal wear, no functional issues)

    13 vote(s)
    50.0%
  3. Average (correctable minor issues, obvious wear)

    6 vote(s)
    23.1%
  4. Poor (dings/scratches, mechanical issues)

    2 vote(s)
    7.7%
  1. sbtz

    sbtz Member

    Joined:
    Jan 18, 2016
    Messages:
    106
    Location:
    southern california
    So there have been some posts with horror stories about CPO cars condition and then some who said that theirs was like new.

    Obviously, these are used, but most would agree that a CPO should be held to a higher standard.

    What was yours like? (Please add the year and any non identifying details.)
     
  2. brantse

    brantse Member

    Joined:
    May 18, 2015
    Messages:
    398
    Location:
    Somerset, PA
    No functional issues were present when I picked it up; however, within about 3 months I had several appear. Tesla was fantastic in taking care of these issues, so I can't complain. That said, I don't believe they did the full x number of point check and vehicle "refurbishment" like they advertise. If so, several of these issues would have probably been corrected and prevented.
     
    • Like x 1
  3. Fiver

    Fiver Member

    Joined:
    Apr 10, 2015
    Messages:
    663
    Location:
    Utah
    My initial pickup day was going to be a nightmare before I ever even saw the car in person. Tesla kept the car, and fixed 95% of the cosmetic issues for my "second delivery" a few weeks later. I left on vacation 12 hours after getting the car, and on my way out of town dropped it off at the service center to get power folding mirrors and LTE retrofitted onto it, as well as have them fix a few minor issues I noted at pickup. End result now that I have the car back is my it's nearly flawless. There are a few scuffs and scraps and minor bits here and there, but lets be honest, my CPO has over 50,000 miles on it, what should I really expect? My former car looked WAAAAAY worse for wear at 50k miles, so really I can't complain.

    Overall very happy in the end with my CPO experience, even if it was a bumpy road as it was happening.
     
  4. Boourns

    Boourns Member

    Joined:
    Mar 9, 2016
    Messages:
    667
    Location:
    Dallas
    Mine was clean considering it had 51k miles. Definitely had a few chips, etc. A few things have popped up, but as others have stated, Tesla has thus far been very good about fixing things.
     
    • Like x 1
  5. skitown

    skitown Member

    Joined:
    Dec 28, 2015
    Messages:
    16
    Location:
    McCall, ID
    Mine was excellent considering it was 3 years old and had ~47K miles on it. Most people think it's brand new - including a highway patrol officer, but that's another story! :)
     
    • Like x 1
    • Funny x 1
  6. Fusion

    Fusion Member

    Joined:
    Apr 13, 2016
    Messages:
    142
    Location:
    San Francisco
    What did it cost to do the power mirrors retrofit?
     
  7. Fiver

    Fiver Member

    Joined:
    Apr 10, 2015
    Messages:
    663
    Location:
    Utah
    ~$1,600. Tax and labor adds a bit more. Also they gave me the old mirrors back so I guess I can sell them to help offset the price.
     
    • Informative x 1
  8. taminatorv

    taminatorv Member

    Joined:
    Feb 23, 2016
    Messages:
    18
    Location:
    Fremont, CA
    When I took delivery, mine was pretty much flawless with almost 32k miles on it. The interior looked brand new, not even a single wrinkle in the leather. I couldn't even find a single rock chip anywhere on the car and I looked hard. They even gave me a parcel shelf at no cost. I took delivery in Buena Park, CA and drove it back to Fremont. The only problems that I noticed on the drive back was the alignment being slightly off with a gentle pull to the right. A week later, the brake pedal started to squeak. When I finally got an appointment to fix it, they replaced the brake booster and re-aligned it. Yes, it took them four days, but I enjoyed a 2016 S70D while I waited.

    Having that loaner, I learned a few things. First, not having AP isn't a big deal to me. Second, I actually like the old seats better for comfort than the next gen seats. Third, my late 2013 build S85 is just as solid and quiet as the new S70D loaner. I'm very happy with the CPO experience.
     
  9. dabbler

    dabbler Member

    Joined:
    Nov 30, 2015
    Messages:
    52
    Location:
    Mukwonago. WI
    I took delivery of a 2013 85 with 45000 miles. It had stone chips on the hood and nose cone. The DS insisted on repainting these before I took delivery. That would have been an inconvenience for me so I took delivery and agreed to have the repaint scheduled at another time.

    The certified Tesla body shop was closer to my house then the shop in Illinois. They had my car for a week and I drove a 2015 P85 loaner. No real difference between the two other than the increase in acceleration with the P85. I had them repaint the front bumper and the tops of the fenders and replace the chrome surround and Telsa "T" at the same time at my expense about $600. Car looked like new when I picked her up at the shop. Great serviced ! I would do this all over again and may in a few years if the CPO program is still an option.
     
    • Like x 1
  10. Toasty

    Toasty Member

    Joined:
    Feb 13, 2013
    Messages:
    69
    Location:
    Alpharetta, GA
    Poor (dings/scratches, mechanical issues)
     
  11. Skotty

    Skotty 2014 Model S P85

    Joined:
    Jun 27, 2013
    Messages:
    1,440
    Location:
    Kansas City, MO
    Exterior of mine was in surprisingly good shape. Interior had a few scuffs on the headliner and center console. No obvious problems at pickup. Following pickup, in a short amount of time (first couple of weeks) I discovered a blown fuse (easy fix at home), a sticking pano roof (fixed at home with trim treatment product, been working fine since), and a door handle failure (fixed by service center). Overall, I've been happy with it.
     
  12. Chapy16033

    Chapy16033 Member

    Joined:
    Nov 20, 2016
    Messages:
    6
    Location:
    Pittsburgh
  13. maxrev

    maxrev New Member

    Joined:
    Oct 24, 2016
    Messages:
    3
    Location:
    Sunnyvale
    Average: Impact mark on the rear bumper which have yet to be fixed due to body shop being busy. The car was also not fully detailed. The clear coat also had some minor water mark damage which I could not detect during the delivery. The layer of sealant they applied during delivery masked this issue and was not apparent until I washed the car.
     
  14. ev-soon

    ev-soon Member

    Joined:
    Jul 30, 2015
    Messages:
    108
    Location:
    Denver, CO
    Great condition. 2015/8.5K S60 with AP. A couple of really minor marks on the nose-cone (noted on their pre-inspection checklist) and one mark on the rear bumper. That one is annoying as although it's not through the clear-coat, I's not visible in the pictures taken for me in CA - so I suspect it was added during transit, or possibly at this end of the journey. DS would not agree to address it, and a single meaningful mark on a used car - really not an issue. Interior spotless. Tesla changed the windshield (identified as chipped/replace on the pre-inspection). They fixed curb rash on two wheels (or changed them) as those were noted on the pre-inspection, but delivered were immaculate.
     

Share This Page