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Have done business with Wheel Techniques since 2001. Always professional results in terms of finish, but the place itself is not exactly showroom clean like a car dealership. The place is in the middle of an industrial area so lobby and shop cleanliness aren't great. Turnaround can take at least a week, sometimes several weeks depending how busy they are or what type of wheel it is (stamped, forged, 3-piece, etc.). But what I learned over the years is to call once a week for updates to stay on track with an ETA. They don't provide timely updates although they say they do. But once you get the wheel back, you'll see how impeccable their work is.