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When do you receive your $500 credit?

f3honda4me

Member
Feb 22, 2018
221
182
Colgate, WI
I picked up my model S yesterday, and got my free supercharging. The referral link I used also qualified me for the $500 accessories credit, and I'm just wondering how long it takes to receive that after delivery? And how do you know when you have it and how do you use it? Does tesla email it to you?
 

DMack

Member
Jan 15, 2018
178
99
Oakland
I don’t remember seeing anything about a $500 credit when I ordered my car in January?
I have the free supercharging, but don’t remember the credit being offered.
 

Testwa

Member
Dec 23, 2016
51
13
Germany
I don’t remember seeing anything about a $500 credit when I ordered my car in January?
I have the free supercharging, but don’t remember the credit being offered.
$500 / €500 credit is only for the very first referral. The 2nd, 3rd, and so on referral get "only" free supercharging, but no credit.
 

Testwa

Member
Dec 23, 2016
51
13
Germany
I picked up my model S yesterday, and got my free supercharging. The referral link I used also qualified me for the $500 accessories credit, and I'm just wondering how long it takes to receive that after delivery? And how do you know when you have it and how do you use it? Does tesla email it to you?
I also would like to know. But I am also wondering for Europe how to make use of that credit as there is no online shop like in the US. And the US shop doesn't ship to Europe. So in Europe you probably need to drive to a store to spend your credit.
 

nexusone

Member
Mar 23, 2018
109
132
California
I am supposed to get the same credit when i take delivery next week. I had assumed it would be available immediately. Is that not the case? I was hoping to bring home a wall connector at the same time.
 

Hood7

Member
Mar 16, 2018
52
64
Georgia
In the US, I’ve been told that I need to go into a service center or showroom to use my $500 credit. Something about difficulty aligning the Tesla credits with the separate company that runs the Tesla online shop. Not exactly a seamless experience.
 

f3honda4me

Member
Feb 22, 2018
221
182
Colgate, WI
In the US, I’ve been told that I need to go into a service center or showroom to use my $500 credit. Something about difficulty aligning the Tesla credits with the separate company that runs the Tesla online shop. Not exactly a seamless experience.
I was told the opposite. That I can use the credit online since I live 2 hours from an SC. And they’ll just ship right to me.
 

GatorGuy

Member
Feb 25, 2018
529
544
Jacksonville
In the US, I’ve been told that I need to go into a service center or showroom to use my $500 credit. Something about difficulty aligning the Tesla credits with the separate company that runs the Tesla online shop. Not exactly a seamless experience.

I was told I could use it online and I'm in the US as well.
 

ngeadah

Member
Apr 24, 2018
20
9
Clifton VA
Just reviving this thread - I was also referred and I'm supposed to get the $500 accessory credit - there does not seem to be a definitive answer on how one gets that credit... Does it show up in your tesla.com account somehow? Or do I just show up at the service center? Call my OA?

If you've had any luck getting this $500 credit in the US for a referral purchase, let us know!
 

lilpenny1

Member
May 9, 2018
22
5
LA
I was told by my service center that I would receive an email when I receive the credit and how to redeem it. Still waiting...
Hi, I received my vehicle last week and my DS confirmed my $500 credit has been applied to my account. She even sent me a screenshot. You have to order through the service department. I would contact your DS or the service deparment to confirm you received your credit.
 
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jcoop

Member
May 27, 2018
34
31
NJ
Hey if this helps, I just spoke to one of the sales reps in a NJ service center and he said the $500 credit was showing up in my account "internally" on his computer, so he took my order for a complete set of Model X floor mats that I will pick up in 1-2 weeks. I only need to pay the difference from the total price vs. the $500 credit when I pick them up. Mystery solved!
 

Sharkbait

Member
Apr 5, 2016
644
383
Los Angeles
When will you get your $500 credit? Well... it's a little like the steering wheel when AP is turned on. You have to "nudge" 'em every 20 seconds or so. I don't know when and where it is supposed to show up in your account but after reaching out to them a couple times, was told to just go to or call the SC. Allegedly, they can see it in my account and will order whatever you want to be ordered and sent to the house. Still not sure if I want to use it toward my first service or pick up the CHAdeMO adapter.

As a side note, I ordered the tire pressure/repair kit online. After a few days, I reached out to them for information about the delivery (spoiled by Amazon). Never got a reply from the bums until three days after I received the kit. They simply said;

"Thank you for reaching out to Tesla. Per FedEx tracking 7xxxxxxxxxxx, this was delivered on 7/25.
Regards,
Vehicle Accessories | North America
45500 Fremont Blvd., Fremont, CA 94555
e [email protected]"

Ah, ya. Thanks anyway.
 

bob_p

Active Member
Apr 5, 2012
3,725
2,922
When I went to look at purchasing the maintenance & extended warranty plans, the $500 credit shows up, discounting the purchase of those plans.
 

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