When I logon to my Tesla account, I can no longer "Manage" my order

[p4594spa]

I can logon to my account, but is no "Manage" for my order that was placed on Oct 18. What does this mean?

 

[phlrch]

order database probably down

 

[CosmoDrive]

I can logon to my account, but is no "Manage" for my order that was placed on Oct 18. What does this mean?

Guessing their system is down. Mine disappeared as well.

 

[Vecii]

Happening to a lot of people. Hopefully that means that updates are coming.

 

[Luisrosario2]

Mine too disappeared 10/26

 

[cucubits]

Mine too. Pre-owned S order. I hope they didn't burn down a data center.

 

[electricjib]

To many people digging around the source code.

 

[CosmoDrive]

Mine just appeared again, but now the car is blue (I ordered white). Something is up with that database.

 

[puppers]

Mine just came back.

 

[p4594spa]

THe interesting things is if you dig down into the source HTML code, I can see the "Manage" and my order number, so they introduced a bug into the code

 

[CosmoDrive]

Mine just appeared again, but now the car is blue (I ordered white). Something is up with that database.

Back to white now, and no other changes.

 

[p4594spa]

My just came back

 

[p4594spa]

There is still something wrong. You can click on "Manage", but no detail shows up

 

[wariqp3d]

Imagine all orders are not retrievable and deemed lost, causing us to have to re-order again? lol..

 

[dandrewk]

The source of this issue has been found:

 

[Vecii]

Seems to be back to normal now.

 

[daytonadweller]

Imagine all orders are not retrievable and deemed lost, causing us to have to re-order again? lol..

The people on this forum would implode!

 

[wyu177]

Yes mine went down as well when I was putting in finance info. It came back up now and all looks good. Was able to put in finance info as well as insurance info. Now we wait...