I went to buy some plastic pieces (fender liner parts) for my Model S, and went to the Fremont, CA Service Center
(at the Tesla Factory). (It's only 12 miles from my house...)
I was told by Jake Joseph, a "Parts Advisor," that Tesla ***DOES NOT SELL PARTS TO CUSTOMERS/OWNERS!****
He suggested going to an authorized Collision Center (in Oakland, 30 miles further away), and see if they would
sell me the parts. (They won't, since Tesla requires rigid documentation of the parts they order.)
Has anyone else experienced this, since the very reasonable experience above with the nose cone?
I CANNOT imagine how this will work for customers who need to replace simple parts in their vehicles!
We are PURCHASING the cars, not LEASING them!
Anyway, if anyone has a different experience, ***please*** reply to this thread, as I'd like to go
back to the Service Center with some info.
Thanks,
Dave Roe