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Where to get replacement tow eye cover

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My tow eye cover is missing. Not sure how it came off, but it's definitely gone. My only way to contact Tesla Service is to use the Service module in the phone app, and request an appointment to bring the car into Tesla. I live closest to the Palo Alto, CA service center and they NEVER pick up the phone or return messages in service, so it seems like the the app is my only option. Is there an easier way to get a replacement cover (and Tesla parts in general) than going through the shenanigans of scheduling an appointment?