Somebody correct me if necessary, but IIRC, the Tesla system is designed to reduce impact velocity by 25 mph. So if the driver was going 60, the impact was at 35mph which puts it into the survival range.
This is the IIHS moderate overlap of the MS60 at 40mph vs a deformable honeycomb:
The IIHS only does small (solid artifact) and moderate offset testing (using an artifact that mimics another car).
This is the full overlap by NHTSA at 35mph:
The damage appears to be consistent with these kinds of speeds.
So perhaps it worked exactly as intended if the driver's original statement of a 60 mph speed was correct.
The theory that 2017+ radar/camera systems cannot ID stopped cars to the front is incorrect based on personal driver's seat experience in other brands both on surface streets and freeways. It works with or without ACC engagement. It works at freeways speeds. It applies brakes to the limits of the ABS system if you ignore the intense warnings. It will even see a car 90° to you as a threat before the car is fully in front of you. Some even work in reverse.
The solution is to pay attention. The trend in driving today is not to. This is why we have AEB today.