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Which pay charge service do you prefer???

Discussion in 'Model X: Battery & Charging' started by MiamiEV, May 3, 2018.

?

Which Pay charger do you prefer?

  1. Chargepoint+

    66.7%
  2. Juice Station (Juice Box)

    0 vote(s)
    0.0%
  3. Oti

    0 vote(s)
    0.0%
  4. EVgo

    8.3%
  5. Other

    25.0%
  1. MiamiEV

    MiamiEV Member

    Joined:
    Dec 6, 2017
    Messages:
    26
    Location:
    Miami
    I am a Commercial Property Manager in South Florida in addition to owning a MX. I am looking to install some pay per charge stations at a few of the properties and would like to get some input.

    Yes, we all prefer to either use a supercharging station and/or charge at home. When not available which do you prefer?

    Feel free to fill out the survey and respond with comments for your reasons.

    Charge point requires you to sign up in advance.
    Charge point has an app for locating stations
    Juice Station just needs a credit card.

    Thank you and I appreciate your help.

    [​IMG] [​IMG]
     
  2. ewoodrick

    ewoodrick Active Member

    Joined:
    Apr 13, 2018
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    2,976
    Location:
    Buford, GA
    my first response is "free"
    Being on a map is no big deal, since plugshare will list everything.
    Make sur that you don't put the chargers right at the front door, others will tend to park in them. Also make sure to provide good signage to keep others from parking.
    If you have to associate with a service, look at plugshare to determine most common in the area.
     
  3. kev1n

    kev1n Member

    Joined:
    Nov 17, 2016
    Messages:
    978
    Location:
    Bay Area
    my vote is for charge point or any other free stations such as Volta, everything else i have seen just isnt worth it, like EVgo charges over 3x of what it would be if i had just charged at home and if you own a Tesla(200+ miles) its rare that you would run out of a charge and forced to charge at a higher rate
     
  4. David99

    David99 Active Member

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    Brea, Orange County
    Depends on who is intended to use those stations. Chargepoint let's you pick whatever pricing you want. If you want to let the people use if free I would recommend Clipper Creek. They are the most reliable. Look into Green Lots. They might have somethng.

    as others have said do not put the chargers near the entrance or where parking is most convenient. It causes other cars to park there.
     
    • Like x 1
  5. kingjamez

    kingjamez Member

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    Location:
    Fairfax, VA
    What is your purpose for installing? Are you serving residendents who will use these as a home charger? Are these for employee's to use while at work? Are they to attract customers?
     
  6. MiamiEV

    MiamiEV Member

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    Location:
    Miami
    Looking to make the properties better by offering it so our tenants may get more business.
     
    • Like x 3
  7. kingjamez

    kingjamez Member

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    Location:
    Fairfax, VA
    In that case, I'd recommend a "limited free" option. Sema Connect makes that fairly easy and is pretty common up here in Virginia. Their model is that you can set a certain amount of time where you get free charging, after that it charges you (a very high fee where I charge frequently). The idea is that you set the free period to allow people who are there to give you business a "perk", but not so long as to allow people to use it as their "home" charging station. Sema Connect has a nice app and is very easy to sign up for.

    I'm sure that Charge Point and other have the same model available.

    Otherwise, the "brand" really doesn't matter too much, most EV owners have accounts at most of the large providers.

    If your locations are not near housing complexes, you might consider just going all-free.. that's the easiest and it also will attract the most attention to your location.

    Whatever you do, make the charge rate reasonable. Don't limit it to ~20 amps or it really won't do anyone much good. 30 amps minimum, and the higher the charge rate, the more attractive it will be to seek out.

    -Jim
     
    • Like x 1
  8. JPP

    JPP Active Member

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    Location:
    SF Bay Area, CA
    Blink is notoriously unreliable. Chargepoint seems to have the major market share. At work we have a bunch of Semi Connect which work fine. The minor problem is that the input voltage at work is 208 V (3 phase) and usually is nominally 200 V and sags to 195 V or so under load, so even if I get 30A the charge rate is poor. As noted above, maximizing charge rate improves turnover at the chargers and makes for happier customers.
     
  9. JasJ

    JasJ Member

    Joined:
    Jan 26, 2017
    Messages:
    400
    Location:
    Houston, TX
    Chargepoint - seems most reliable. If it's not free, I'm not using it unless really desperate. Probably a good idea about free for (max shopping/dining interval) time then super expensive. More amps the better especially with commercial 3 phase power. Tesla will likely give you a free HPWC and put you on their map -- probably some Tesla only strings attached.
     
    • Like x 2
  10. kingjamez

    kingjamez Member

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    Excellent point! I hate blink, like really hate blink. I turned it off in plugshare so I don't even see it as an option. Crazy prices and completely unreliable.
    -Jim
     
    • Informative x 1
  11. WilliamInPhx

    WilliamInPhx Supporting Member

    Joined:
    Dec 21, 2017
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    Location:
    Phoenix
    I tried Blink for the first time over the weekend on a road trip - very disappointing from both a charge rate and pricing perspective. Maxed out at 24A with sagging down around 200V, so something like 13mi of charge per hour of sitting there. Even with the 'member' pricing at $0.02 per 30 seconds (vs $0.03 per 30 seconds for 'guest' pricing), it was $2.98 for 1:14:23 time and less range than a gallon of gas. Of course, you have no idea how bad the charging rate is going to be until after you're paying per 30-second block, so you have no idea until you're charging that you're paying far too much. Very disappointing experience.

    My advice to the original poster:
    1. Charge rate will matter the most. If I'm charging so fast that it's incredibly convenient for me, then I would pay the most.
    2. If you are offering some 'free for the first <x> minutes' plan, then I would definitely be more likely to eat a restaurant there, or visit that location of a store I'd already be shopping at. Where has chargers has already had that impact on my shopping. Not sure it would change what store chains I shop at, but it might.
     
  12. ItsNotAboutTheMoney

    ItsNotAboutTheMoney Well-Known Member

    Joined:
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    8,307
    Location:
    Maine
    If the charger design is like the SemaConnect charger I tried to use in Vermont a couple of years ago, it's a horrible design for anyone who _doesn't_ have an account.
     
  13. MiamiEV

    MiamiEV Member

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    Dec 6, 2017
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    Location:
    Miami
    While a great idea we have small strip centers so not an ideal location for super charging stations.
     
  14. MiamiEV

    MiamiEV Member

    Joined:
    Dec 6, 2017
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    Location:
    Miami
    Thank you everyone for your input.

    My first stop was Chargepoint and I have just toured 5 properties with their rep and an electrician they work with. They are currently working up proposals for each of the properties. They are providing me with quotes if I rent the charging station or buy them outright. I do not know which I prefer and want to weight the options and warranties.

    Here are some of the things I am working on and have learned.

    1. Location: One comment that was made was to locate the station further away from the building to avoid non EV parking. That was the first thing I mentioned while walking the property. They agreed that it is best but it will also triple the cost of the job. It requites more wiring and conduit, cutting and patching asphalt, pouring a foundation for the charger and installing bollards to protect the unit. I will be going this route on two of the buildings as there is no front of building parking. Also I will be installing in the center of 4 parking spots so if the initial two spots are taking, the other two can still access. Also looking at installing extra electrical to add another station as more vehicles get on the road.

    2. One building (thankfully the smallest) does not have much electrical amperage available. Basically enough for one charger. The good thing is there is a single spot at the end of the building that is basically private and right off the street so will have high visibility.

    3. Once I get the quotes I will weigh my options and pricing with other companies.

    4. Pricing, I wish I could simply provide it for free but we would just need to slowly recoup the investment in the stations. In-other words, just looking to make cents over time vs. dollars. No I do not know the amounts yet. It does appear all charging stations are going the way of penalizing vehicles for being left past their charge time. (I went to lunch yesterday and parked at a supercharging station when there were 3 of 8 available, when I came back they were all full with three Teslas waiting). I would do the minimum they recommend initially.

    5. Don't get Blink.

    6. With regards to Chargepoint, I like the fact that all of our properties do not have any stations near by. When you look at the map, it is a few miles till the next station, even the Chargepoint rep commented on this fact. That could go one of two ways. There are not many EV drivers in the area and when they see the station they may start thinking of getting one there next car or I will just be filling the hole and hopefully my tenants will get more business.

    7. Amps - I will make sure we provide enough for a good worth while charge. I do not believe in cheaping out when investing in items like this. Do it right, or just don't do it.

    Still open to suggestions, thank you. Everyone has given great advice.
     
    • Like x 3
  15. kingjamez

    kingjamez Member

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    Location:
    Fairfax, VA
    He's not talking about superchargers, he's talking about Tesla Wall Connectors, L2 charing just like Chargepoint but only for Tesla.
     
  16. MiamiEV

    MiamiEV Member

    Joined:
    Dec 6, 2017
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    Location:
    Miami
    Good point, read quickly.
     

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