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Which refferal code used? Delivery preference?

Discussion in 'Model X: Ordering, Production, Delivery' started by Thomas_K, Aug 11, 2018.

  1. Thomas_K

    Thomas_K Member

    Joined:
    Sep 17, 2013
    Messages:
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    Location:
    Norway
    Is there any way to see which refferal code is used when ordering a car?
    And the delivery preference (drop down menu when paying deposit) does that show anywhere after ordering?

    I can´t seem to find anywhere that says which refferal code is used with my order, if any, and my delivery preference is not noted anywhere in the papers I have gotten. No reference is made in the documentation that confirms the free supercharging. If the order was registered on my refferal code, should´nt I see it in my app?

    Have asked seller to confirm both code and delivery preference via e-mail and he has not responded. Went by the store and talked to him. Was promised a reply yesterday. Nothing.
     
  2. Ormond

    Ormond Member

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    Location:
    Central Florida
    Did you order online or at a Tesla Store? If you order online, the code is reflected in the web address and on the web page. Can you access your order on the web site?

    I gave my delivery preference orally to the salesman at the Tesla Store. It was not reflected on the web site or in my Tesla App. Perhaps others can chime in.
     
  3. ek993

    ek993 Member

    Joined:
    Jun 19, 2018
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    Location:
    CT
    My referral code didn't ever show up anywhere on my order / Tesla account page. Free supercharging only appeared on my Tesla account page a couple of days after I took delivery, not before.

    What do you mean by delivery preference?
     
  4. Anzir

    Anzir Supporting Member

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    Location:
    Central Florida
    They mean choosing the location for delivery, if there are mutiple options.
     
  5. Thomas_K

    Thomas_K Member

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    Location:
    Norway
    When ordering in Norway there is a drop down menu on the deposit payment page for the desired delivery time.
    My choices were November 2018, December 2018 og January 2019.
     
  6. Thomas_K

    Thomas_K Member

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    Location:
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    #6 Thomas_K, Aug 12, 2018
    Last edited: Aug 12, 2018
    At local Tesla store.
    Yes, I can access my order via the Tesla website. Can you be specific as to which page url should include the refferal code? As far as I can tell there is no code in the pdf preview url of my design, and neither in the "edit design" url. Both contain my RNxxxx order number. Should the code be there?

    Considering just cancelling the order, and ordering online. At least that way I can make sure the refferal code is correct, and I can print-screen the delivery time preference in the drop down menu. I can still get my full deposit for this order if I cancel tomorrow.
     
  7. Ormond

    Ormond Member

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    If you can call and verify and get an email confirmation that would be sufficient for me.
     
  8. Thomas_K

    Thomas_K Member

    Joined:
    Sep 17, 2013
    Messages:
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    Location:
    Norway
    Agreed, and that was all I was asking for. Problem is that the sales rep does not answer e-mail.
    After both calling and visiting the store again i was promised, twice, an answer via e-mail.
    Never got an answer and canceled the order today.
     

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