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Who is contacted when order was placed through a family members account?

Discussion in 'Model 3: Ordering, Production, Delivery' started by EerieP, Jul 20, 2018.

  1. EerieP

    EerieP Member

    Joined:
    May 7, 2018
    Messages:
    39
    Location:
    Seattle
    We placed our order through my wifes sisters account in May before the floodgates opened, though we are the ones registered for the vehicle. When it's time to schedule pickup who is contacted?
     
  2. Koflach

    Koflach Member

    Joined:
    May 20, 2018
    Messages:
    481
    Location:
    Langley, BC
    Whoever's contact info is on the account will most likely be the one who's contacted. I ordered mine through my cousins account but changed all the contact info to mine. I confirmed with Tesla that they will use my contact info as his is no longer on the account.
     
  3. EerieP

    EerieP Member

    Joined:
    May 7, 2018
    Messages:
    39
    Location:
    Seattle
    This makes sense and aligns with what I was expecting. When you changed the contact info didn't that mean you started receiving all emails and any calls that were meant for your cousin though?
     
  4. Koflach

    Koflach Member

    Joined:
    May 20, 2018
    Messages:
    481
    Location:
    Langley, BC
    the only thing he had with Tesla was the reservation for a Model 3 so no, he wasn't missing anything.
     

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