Who wants in on a class action lawsuit? ;-)

[Kihi.lind]

I've got a 2013 Model S 60 with ~42k on it. Drive normally in LA (traffic, no freezing weather). Original range was 208, now can't get past 165, about 20% down. Repeated visits to Tesla service end up with the same answer: the battery is fine and nothings wrong; essentially, "sit down and shut up." Finally, I wrote a letter to the CTO explaining that if GM's cars had a 20% reduction in their gas tanks in ~40k miles, there would be a recall. That letter did nothing - just another local guy called me to tell me nothing's wrong.

Worse yet, I'm still such a believer that there are at least three people who have bought Teslas thanks to my referrals.

Is anyone else having this problem from normal driving? Am I crazy to think I'm being mistreated?

 

[Tam]

...Original range was 208, now can't get past 165...

Just a clarification please: These numbers are at 100% state of charge and battery gauge rated miles, not actual driving miles aren't they?

 

[ucmndd]

It's unfortunate, the original 60s seem to be the worst in terms of observed degradation over time. You're not the only one.

That said, I don't think you have a leg to stand on. Tesla's documentation is pretty clear that batteries degrade over time and degradation is not covered under the battery warranty. You knew that when you bought the car, yes?

 

[Twiglett]

bit short of details. When did you get it? How many miles driven etc

 

[Kihi.lind]

Just a clarification please: These numbers are at 100% state of charge and battery gauge rated miles, not actual driving miles aren't they?

It's what my gauge reads.

 

[Kihi.lind]

bit short of details. When did you get it? How many miles driven etc

See above.

 

[mtndrew1]

Are you set to “rated” or “ideal” miles?

Is this with the charge slider set to 100%?

How often do you charge to 100%?

Could you post a pic of your car charged to 100% with the miles set to “rated?”

 

[Twiglett]

See above.

Not easy to tell if you've recently bought a 2013 car with 42K on it or you got it new in 2013 and have driven it 42k miles.
If you got it in new in 2013 and after five years its dropped 20% range that seems a little high, but it really is much more affected by charging patterns rather than driving.

 

[Need]

I was going to say that Tesla has 8 years warranty on the S battery so you should be good, but then I read the fine prints saying that it excludes the S60 made before 2015, so you are kind of SOL.

 

[MP3Mike]

I was going to say that Tesla has 8 years warranty on the S battery so you should be good, but then I read the fine prints saying that it excludes the S60 made before 2015, so you are kind of SOL.

The 60 still has a 8-year 125k mile warranty... (And recently someone had a 60 with 150k miles on it and Tesla replaced his 60kWh battery with a 75kWh battery under warranty and even unlocked it without any additional charge.)

 

[Kihi.lind]

Are you set to “rated” or “ideal” miles?

Is this with the charge slider set to 100%?

How often do you charge to 100%?

Could you post a pic of your car charged to 100% with the miles set to “rated?”

Rated miles.

I rarely charge to 100% and typically start charging between 5 and 20 miles remaining.

 

[Kihi.lind]

Not easy to tell if you've recently bought a 2013 car with 42K on it or you got it new in 2013 and have driven it 42k miles.
If you got it in new in 2013 and after five years its dropped 20% range that seems a little high, but it really is much more affected by charging patterns rather than driving.

I got it new.

 

[Merrill]

Mine is a 2013 60 and I charge to 90% and get 180 and it has 35,000 miles. Have not Range charged recently but next time I charge I will do that and see where I’m at.

 

[TexasEV]

I rarely charge to 100% and typically start charging between 5 and 20 miles remaining.

You do know that’s not the recommended procedure for charging, right?
Didn’t you get this card with your 2013 Model S? I did.
A connected Model S is a happy Model S
Or did you RTFM?

 

[mtndrew1]

You do know that’s not the recommended procedure for charging, right?
Didn’t you get this card with your 2013 Model S? I did.
A connected Model S is a happy Model S
Or did you RTFM?

Yeah that’s a pretty deep discharge. If that’s been the charging procedure since new that would accelerate degradation.

 

[johnster007]

Rated miles.

I rarely charge to 100% and typically start charging between 5 and 20 miles remaining.

Life of the battery would be much better if you wouldn't run the battery down so low. I try never to go below 20%. Deep discharge is one of the worst things you can to to your battery. It would be much better to charge whenever possible and top off to 90%.

 

[bhzmark]

typically start charging between 5 and 20 miles remaining.

Don't do that. No one does that. That makes no sense. That's the cause of your problem.

Change thread to "Who wants in on lessons to RTFM?"

 

[sorka]

I've got a 2013 Model S 60 with ~42k on it. Drive normally in LA (traffic, no freezing weather). Original range was 208, now can't get past 165, about 20% down. Repeated visits to Tesla service end up with the same answer: the battery is fine and nothings wrong; essentially, "sit down and shut up." Finally, I wrote a letter to the CTO explaining that if GM's cars had a 20% reduction in their gas tanks in ~40k miles, there would be a recall. That letter did nothing - just another local guy called me to tell me nothing's wrong.

Worse yet, I'm still such a believer that there are at least three people who have bought Teslas thanks to my referrals.

Is anyone else having this problem from normal driving? Am I crazy to think I'm being mistreated?

Why do you think this merits a class action? Outright bold faced lying that the car your selling has 691 hp when it really only has 463 is the kind of issue that merits a class action.

Once you're down 30%, Tesla will replace your battery since you're in California.

 

[sorka]

I was going to say that Tesla has 8 years warranty on the S battery so you should be good, but then I read the fine prints saying that it excludes the S60 made before 2015, so you are kind of SOL.

8 years 125K miles on the S60 so he's still well within the warranty period.

 

[sorka]

Life of the battery would be much better if you wouldn't run the battery down so low. I try never to go below 20%. Deep discharge is one of the worst things you can to to your battery. It would be much better to charge whenever possible and top off to 90%.

Not true. Only if you go low enough to reverse the polarity of some of the cells in a string. It's perfectly safe to run a Li-Ion battery down to zero as long as it's not exposed to negative polarity.