Whoa...My Service Rep is Hooking Me Up With a Free HEPA filter and Install

[jtdiddy]

Picked up X75D a couple of weeks ago and so far, it's awesome and amazing.

However my car had a small paint scratch/ding during delivery and a torn rubber window seal. They scheduled me in a week later for a service visit and fixed the torn seal. They couldn't fix the paint ding and had to book me an appt with a 3rd party paint shop.

During the service appt, it seems one of their techs may have pushed my front trunk down too hard and created a slight dent/crease. I brought this up to my service rep and he said they would fix it.

Anyway, i texted my service rep if i could purchase the hepa filter directly from Tesla so i could try to install it myself. My service rep texted back and said they they would install the hepa filter on the house to make up for front trunk dent.

Now that's great service!!!

 

[Peteski]

That's pretty cool, but you have to wonder about the tech who dented your bonnet!

 

[boaterva]

Too bad they wouldn't also enable BWDM. Or is that what they meant?

 

[P85_DA]

@jtdiddy ...what are they going to do about the crease ?

 

[jtdiddy]

@jtdiddy ...what are they going to do about the crease ?

they are gojng to have the 3rd party body shop fix the crease too

 

[jtdiddy]

Too bad they wouldn't also enable BWDM. Or is that what they meant?

i doubt they do that too

 

[outie]

they are gojng to have the 3rd party body shop fix the crease too

Sounds like your hood will be re-painted. My car was delivered with the crease/dent up front. My sc said they’d send it to body shop and will most likely get painted over the factory paint. I declined it and left it alone.

 

[P85_DA]

they are gojng to have the 3rd party body shop fix the crease too

Did this mess up your wrap ?

 

[jtdiddy]

Did this mess up your wrap ?

Yea, my detail place was the one that caught the dent so they didn't wrap my hood yet and will wait until after Tesla fixes it.

 

[P85_DA]

Sux this color (pearl white) hard to match ...I had similar damage done at Costa Mesa on my S MC Red and color was never the same .....I don’t go that service center anymore ...