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Why did you cancel your Model 3 reservation?

Garlan Garner

Banned
Mar 31, 2016
11,351
6,062
Chicagoland
I actually experienced this with Ford. It was the same there was no indication of where my order was in line or when I would get my car. This isn't new to Tesla either...

I ordered a 2005 Mustang GT when the new body style first came out. It was in very huge demand. The problem is I ordered with an interior upgrade package that had some snafu that caused my car to be way late. I ordered my car in September of 2004 and didn't get it until June of 2005. People I knew who ordered after me were getting their car sooner than me because they didn't have the package. It was tremendously frustrating. The issue was I was really impatient and was on forums all the time while I was waiting for my car (hmmm I guess I haven't improved much). I imagine if Ford had published some kind of order in line number then it would have probably caused more people to be upset than just the crazy people who spent every day on a forum wondering where their car was at.

I am guessing that TMC is maybe 5 to maybe 10% of the audience for the model 3. While we would like to have our place in line if Tesla probably is smart to not release this info. It would potentially wake up people who wouldn't normally be concerned if they had a friend who ordered that had a higher number get their car first.
I didn't know there was such a desire to be "first". Maybe there is.
 

ModelNforNerd

Active Member
Apr 17, 2015
4,087
3,906
Ayer, MA
I actually experienced this with Ford. It was the same there was no indication of where my order was in line or when I would get my car. This isn't new to Tesla either...

I ordered a 2005 Mustang GT when the new body style first came out. It was in very huge demand. The problem is I ordered with an interior upgrade package that had some snafu that caused my car to be way late. I ordered my car in September of 2004 and didn't get it until June of 2005. People I knew who ordered after me were getting their car sooner than me because they didn't have the package. It was tremendously frustrating. The issue was I was really impatient and was on forums all the time while I was waiting for my car (hmmm I guess I haven't improved much). I imagine if Ford had published some kind of order in line number then it would have probably caused more people to be upset than just the crazy people who spent every day on a forum wondering where their car was at.

I am guessing that TMC is maybe 5 to maybe 10% of the audience for the model 3. While we would like to have our place in line if Tesla probably is smart to not release this info. It would potentially wake up people who wouldn't normally be concerned if they had a friend who ordered that had a higher number get their car first.



I ordered my Audi A3 sedan 2 years ago in a similar manner.

It was one of the 1st ~30,000 or so to be ordered in the US. I had no way of knowing that until I received a VIN, and even then, that didn't give me any clues as to where I would be in line.

Luckily, it was coming from Germany, so it was the opposite of Tesla, East Coast deliveries came 1st, And there were a constant stream of them.

The Audi dealer told me when I took delivery of my car that I was only the 3rd one in MA to have mine.

So to note: I ordered a "highly-optioned" vehicle.
I was close-ish geographically to the factory.
My VIN and/or reservation number had no real correlation on when I received my vehicle.


HMMMMM....this all sounds pretty familiar. Maybe Tesla isn't breaking a lot of new ground in this realm. ;)
 
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ummgood

Member
Mar 24, 2016
743
736
Austin, TX
I didn't know there was such a desire to be "first". Maybe there is.

I wouldn't necessarily call it a desire to be first. It was more of a I WANT MY CAR!!! WAH WAH WAH!!! I wasn't necessarily upset that a friend got his before mine I was just discouraged because I had waited so long. Plus I was driving a Toyota Echo as a commuter so it was a huge upgrade.
 

EaglesPDX

Member
Jun 8, 2016
405
-1
PDX
While we would like to have our place in line if Tesla probably is smart to not release this info. It would potentially wake up people who wouldn't normally be concerned if they had a friend who ordered that had a higher number get their car first.

I think that misstates the case. Everyone who ordered a Tesla 3 is not looking for a delivery date. Everyone knows the car is not even finished being designed. Everyone knows that production delays are likely. Everyone knows that they ordered the idea of a car. Everyone has faith in Tesla to deliver.

All anyone is asking for is what is within Tesla's ability to tell them, what sequential number order is their reservation. Tesla has that information. Tesla's reasons for not having the same faith in its customers that the customers have in Tesla does not reflect well on Tesla. Tesla is being arrogant and treating its customers badly after its customers made Tesla an industrial star.

As for "no one cares", this forum contradicts that opinion as two of the most read, most participated in threads on the forum are about that very topic.

Possible reservation number hint on My Tesla

Model 3 Reservation Tally

This thread is about that topic, started by someone who canceled their order over the subject, someone who already owns a Tesla S and for whom having his number in line for his Tesla S order was of value to him and not having it for his Tesla 3 order an insult.

Adding insult to injury, Tesla is hypocritical about it since Tesla encouraged people to get in line at Tesla stores to get a spot in line and now refuses to even tell them what that is....how wude.
 
Last edited:

S'toon

Knows where his towel is
Apr 23, 2015
3,699
3,639
AB
I think that misstates the case. Everyone who ordered a Tesla 3 is not looking for a delivery date. Everyone knows the car is not even finished being designed. Everyone knows that production delays are likely. Everyone knows that they ordered the idea of a car. Everyone has faith in Tesla to deliver.

All anyone is asking for is what is within Tesla's ability to tell them, what sequential number order is their reservation. Tesla has that information. Tesla's reasons for not having the same faith in its customers that the customers have in Tesla does not reflect well on Tesla. Tesla is being arrogant and treating its customers badly after its customers made Tesla an industrial star.

As for "no one cares", this forum contradicts that opinion as two of the most read, most participated in threads on the forum are about that very topic.

Possible reservation number hint on My Tesla

Model 3 Reservation Tally

This thread is about that topic, started by someone who canceled their order over the subject, someone who already owns a Tesla S and for whom having his number in line for his Tesla S order was of value to him and not having it for his Tesla 3 order an insult.

Adding insult to injury, Tesla is hypocritical about it since Tesla encouraged people to get in line at Tesla stores to get a spot in line and now refuses to even tell them what that is....how wude.
So, why did you cancel your reservation? I'm assuming you did, since you don't like the car, or the company by your posts.
 
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EaglesPDX

Member
Jun 8, 2016
405
-1
PDX
If deliveries aren't going to be based on the sequential order number, then it really doesn't matter what that number is and people shouldn't be complaining about not knowing what that number is.

Then it wouldn't matter ordering and making a deposit. It wouldn't matter that Tesla told people who waited in line at Tesla stores their orders would have priority based on when they ordered.

Fair to say Tesla has committed to shipping cars based on ones place in line with some caveats noted before people signed up. It is the main topic of conversation on the Tesla 3 forum.

Frankly, nothing else makes sense.
 

ummgood

Member
Mar 24, 2016
743
736
Austin, TX
Honestly we are a small percentage of the people that probably even notice where we are in line. I know personally of 5 people in my company who pre-ordered. I am the only one who is really into the entire Model 3 almost cult thing. The rest are just rolling with it and honestly don't care too much. If tesla gave them a order number and they then later got their cars out of order that might ruffle some feathers that otherwise wouldn't have even noticed.

I think what would make me more upset is a previous owner seeing the Model 3 on the streets when they first come out and placing an order and getting their car before me because they are a previous owner. I really wish there was some kind of limitation on the previous owner jumping the line thing... (Maybe there is some kind of limitation)

What would have been a bit more digestible would be for previous owners given the opportunity to reserve a week in advance but any previous owner that orders after that initial preorder would have to be in line with the rest of us common folk.
 

EaglesPDX

Member
Jun 8, 2016
405
-1
PDX
Honestly we are a small percentage of the people that probably even notice where we are in line.

I'm not so sure about that. Not to get too wound up over Teslesian exceptionalism but it I think we are somewhat unique relatively small group who spent $1,000 for an idea of a prototype car that we won't get for 1-2 years. It's kind of like being involved in building your house or your boat, the anticipation and build process is a lot of the fun of it.

We did create a industrial and marketing phenomenon that was headlining in the all the business and industry journals much to Tesla's benefit. If cancellations start building, the media and markets will headline that also.

really wish there was some kind of limitation on the previous owner jumping the line thing... (Maybe there is some kind of limitation) What would have been a bit more digestible would be for previous owners given the opportunity to reserve a week in advance but any previous owner that orders after that initial preorder would have to be in line with the rest of us common folk.

At this point there is no line which is the problem since Tesla very much said there would be a line based on when and where you ordered, if you ordered at a store on day one you were in front of the line, if you owned a Tesla already, where you lived. There have been 8,000/2% cancellations already and Tesla's not being honest and transparent with people about the sequence of their order is likely the reason. If the deposit and timing are meaningless, then just wait until it is out and order.
 

Topher

Energy Curmudgeon
Apr 7, 2016
1,406
1,150
Maine
Tesla's not being honest and transparent with people about the sequence of their order is likely the reason.

If Tesla is constructing the 'line' in the way they have claimed, then they can't, yet, give you your place in line. There is an implication that how you configure your car will change your place in line, so the line isn't set until people start configuring. They can't start that until the options are set and priced.

We really have no idea why most people might be canceling. Making demands based on some supposed reason is not reasonable. My guess would be that people got caught up in the hype, and ordered a car, and then had second thoughts. People who made a reservation knowing that the car wouldn't be out until late 2017, are not likely to get impatient a month in.

Thank you kindly.
 
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ohmman

Plaid-ish Moderator
Feb 13, 2014
9,941
17,968
North Bay, CA
That's all they can give you. Based on time your order was placed. Everyone has a definitive place in a line.
This is your mistake. It's just not true. Everyone has a vague priority based on a plethora of factors, most of them outside of Tesla's control. Nobody has a definitive place in line. Assuming so is a recipe for disappointment.
 
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EaglesPDX

Member
Jun 8, 2016
405
-1
PDX
This is your mistake. It's just not true. Everyone has a vague priority based on a plethora of factors, most of them outside of Tesla's control. Nobody has a definitive place in line. Assuming so is a recipe for disappointment.

Priority is a different than numeric place in line. I think that is the confusion. People keep equating place in line with "priority" or "delivery". I doubt Tesla has sorted the orders by those secondary metrics.

The only thing Tesla has now fer shure is what is your numeric place in line based on time your order was received.

That numeric place in line is arguably the most commented and read topic on Tesla 3 forum with several of the biggest threads based upon it.

If Tesla had more regard for the 373,000 pioneers, they'd share that number sequence with them.
 

alseTrick

Active Member
May 17, 2016
1,645
892
Florida, USA
Then it wouldn't matter ordering and making a deposit. It wouldn't matter that Tesla told people who waited in line at Tesla stores their orders would have priority based on when they ordered.

Fair to say Tesla has committed to shipping cars based on ones place in line with some caveats noted before people signed up. It is the main topic of conversation on the Tesla 3 forum.

Frankly, nothing else makes sense.

We know that the "order number" is, at best, a tertiary factor in delivery order.

Even if you knew the order number you would have no clue on your approximate delivery date or where your car would fall in the atual delivery order.

So if that's the case - which it is - "then it really doesn't matter what [the order] number is and people shouldn't be complaining about not knowing what that number is."
 

EaglesPDX

Member
Jun 8, 2016
405
-1
PDX
Even if you knew the order number you would have no clue on your approximate delivery date or where your car would fall in the atual delivery order.

And that's perfectly fine. No one expects that now. But tell us what you can, don't be evil.

So if that's the case - which it is - "then it really doesn't matter what [the order] number is and people shouldn't be complaining about not knowing what that number is."

That's not the case according to Tesla which encouraged people to wait in line at stores to get a better position in line. If you drove your Tesla S to a store on the West Coast, waited in line and got your order in March 31 you should have priority.

But that priority is not sorted out yet.

All anyone has, all anyone is asking Tesla to share, out of the 373,00 ordered what was my order number.

Call it a token of appreciation for the order and the $1,000.
 
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