this is one of two significant issues I have with my Model S. Quick story time:
Last week, my door handle failed. They deployed, but when I pulled on the driver's door it didn't pop open. Talking to the Tesla tech that replaced my handle; he said this is very uncommon for new MS vehicles, but does happen on the older models. He told me to "just use the pop the door open" button in the app if it happens again... he thought it was odd that I climbed in on the passenger side, pressed the button on the inside of the door to open the driver's door. He was puzzled when I showed him that I did not have that button, but my wife did for her MYLR.
I asked him where I could submit this as an issue, he didn't know. Does anyone here know where we can send issues like this to Tesla?
My other issue is the lack of Auto-Pilot following distance adjustments via the scrolling wheels (pushing the right one left or right). Seems like an ergonomic quick fix to manually adjusting the follow distance in the AP sub-menu.
Again, where do we submit these issues to Tesla for a possible fix/implementation? Does anyone know?
Ty in advance