Why I ordered 22+ kw solar glass roof for $134k
- Thread starter Bill_woolf
- Start date
Beautiful home!
Which design of solar roof tile have you chosen?
Where is your subdivision? Must be a beautiful place to live,, great lush landscaping too.
Does this apply to solar panels as well, i.e., keeping the attic cooler (as compared to not having solar)?
Also, are cement tiles cooler than asphalt shingles?
um... I only had one choice for the design....I think - I never saw an option!. Oh, and thank you for the comment on the house.... It's our "Forever Home".
Time is ticking buy... it's been 6+ weeks from the order/sign date. Sent off a msg earlier today to the "Tesla cloud" asking for an update...
__________________
Request update. We've been in the permit stage close to 6 weeks. Haven't heard anything in the last month. Do you need anything from me? I'd like to add my Tesla Charger installed as part of the package, but am afraid it may delay the solar install by a few years.... My performance MY is crying when I plug it in to the wall socket...
This is $100k+ order, just thought I'd get reasonable updates/status...
--
William Woolf Sr, MBA, PMP
SoCal Dave
Member
Yes, solar panels help shield the house from the sun and make things cooler, however for most it probably isn't noticeable. Here is an article which talks about it:
Do solar panels keep your roof and attic cooler?
No idea on if cement tiles are cooler than asphalt shingles. My guess would be the underside of the roof might be slightly cooler because of the thickness of the concrete tile and some of the air between the concrete tile and the underlayment acting as a bit of insulation.
Initially, Tesla promised 4 different styles. To date, they have only brought one to marked. I do not know if they are still planning for the other three or not.
I guess this is my September update... I called my PM's phone and it went straight to voice mail.... wait for it..... the voice mail box was full.
Sigh.... did a chat on 9/8/20 (Tue) and was told someone would contact me immediately.... It's now 9/11/20 afternoon and no contact.
Has anyone else been treated like the proverbial mushroom?
Sigh.... did a chat on 9/8/20 (Tue) and was told someone would contact me immediately.... It's now 9/11/20 afternoon and no contact.
Has anyone else been treated like the proverbial mushroom?
Similar size project for solar glass and 3 PWs...and treated same way. Could rarely (maybe once) get a hold of my project manager by phone, text or email (certainly something left to be desired on the customer service side of things). Taking the best point of view of the situation, my assumption is that they are good people just completely understaffed and overwhelmed for the demand for services requested.
I ended taking a more direct involvement in the permitting process locally (not ideal, but at least understood what was going on a little more). Unfortunately was even told by a new PM that took over that my permitting actually had not even been submitted, when in fact I knew it actually had been submitted several months prior (before COVID) as I possessed copies of it from the local govt Building Permit office. In end, paid for the permits myself for final bldg approval and sent copies to Tesla for their confirmation in order to get on the installation schedule.
Recommend...Instead of the PM, trying calling different number to contact with Tesla Solar and communicate with other person to express your challenges in getting an answer for update. Sales will always seem to have a real person to talk to. That may get a better response in the end as it logging/tracking complaints in their system from a QI standpoint as opposed to your "missed" phone call or even email attempts. May or may not help, but at least it did seem that there was a little more of a response afterward.
Feel for you, but realize in no way are you alone in your frustration.
Good luck ;-)
SoCal Dave
Member
For 6 figures, I'd expect Elon to design and install your system himself
I get them not being too worried about a 10-20k project. But a $134k project you would expect some personalized service.
We have solar glass installed. 21kw with 3 powerwalls. Cost is just a bit north of $100k. We're still waiting for final inspection approval. Believe it or not, the only hold up is gutter guards for our existing gutters. Apparently any new roof installation requires gutter guards, if in a high fire risk area. A surprise, but i understand it.
Within a week a subcontractor gave Tesla a bid for the work. It's been 3 weeks no progress. Project Manager only says that it's been submitted to a Tesla manager for approval.
Within a week a subcontractor gave Tesla a bid for the work. It's been 3 weeks no progress. Project Manager only says that it's been submitted to a Tesla manager for approval.
Also as I mentioned, we have solar glass installed. 21kw with 3 powerwalls. Cost is just a bit north of $100k. Very disappointed on the production level. Over the last month our daily averaged in the low 30kwh. Only once going over 40kwh. The promised annual generation, given our house orientation and trees, was 25mwh, or a simple average of 70kwh per day.
I would advise caution.
I would advise caution.
I'm guessing that until you get PTO, Tesla isn't going to look at system issues in detail, but if you are running the system full-time and you have had full-sun days (and I don't know how much smoke you have been getting where you are, but I'm assuming it has not been a constant for the last month) in August/September maxing out 40 kWh when your average should be 70 kWh, something seems to be wrong. With that size system, how many inverters do you have? Is it possible one is not operating or not reporting properly?
By way of comparison, I have a ~8.2 kW solar roof, and hit 30 kWh two days ago in (essentially) full sun, despite having half my PV on a north-facing roof (and, though on the other side of the country, similar latitude.) And so far, 2 months into operation, the production is running in the area of 5%-10% above what I would expect based on the Tesla estimates. (My daily average should be close to 22 kWh according to Tesla, though I expect more than that for the two months to date since it is summer.)
Similar threads
