TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Why I returned my 2019 Tesla Model X?

Discussion in 'Model X' started by Kashif, Jul 9, 2019.

  1. Kashif

    Kashif Member

    Joined:
    Jul 9, 2019
    Messages:
    11
    Location:
    USA
    • Like x 4
    • Informative x 3
    • Disagree x 1
  2. Daisame

    Daisame Member

    Joined:
    Apr 29, 2019
    Messages:
    261
    Location:
    Sicklerville NJ
    Cool that you are an audio engineer to be able to explain the condition with more detail. With my decidedly old and standard ears, I cannot hear anything noteworthy on the audio. Of course I am in the office and there is noise around me. I may have better luck in a quieter space.

    Hell if I am just not capable of picking it out, I wonder if my car is doing it. :eek:
     
    • Informative x 1
    • Like x 1
    • Funny x 1
  3. dragonxt

    dragonxt Active Member

    Joined:
    Oct 26, 2016
    Messages:
    538
    Location:
    Bay Area
    Imo that's not normal. Can anyone with sensitive ears confirm this is an issue on all Raven Model X?

    I can confirm my Non-Raven X does not have this high pitched sound. There is, of course, the quiet whirr of the electric motors, but that's a very comfortable sound of the future!
     
  4. Seattle Tom

    Seattle Tom Member

    Joined:
    Mar 31, 2016
    Messages:
    392
    Location:
    Seattle, WA
    #4 Seattle Tom, Jul 9, 2019
    Last edited: Jul 9, 2019
    I definitely hear a high pitch noise in your sample. I assume the X was at a consistent speed for that recording?

    I don’t think it’s normal though admittedly you have a Raven refresh with a new motor in the front. I don’t hear anything similar in my X, but since you would have the 3’s permanent magnet motor instead of the older AC induction motor maybe they make different sounds and the X isn’t able to isolate it in the same way as the 3. But no way that type of high pitch is normal IMO.

    I DO hear my electric motor by the way, especially under hard acceleration, but it’s not the annoying high-pitch sample you attached in your blog. I can understand why you returned it and sorry that Tesla didn’t fix it for you.
     
    • Like x 1
  5. Watts_Up

    Watts_Up Member

    Joined:
    Mar 4, 2019
    Messages:
    537
    Location:
    In a galaxy far, far away
    I am sorry but I put a 'Disagree' on your posting.

    The Tesla X is purely a masterpiece on wheels!

    I just think you are a pedant who likes bragging about throwing away $150k toys after using them once.

    So, what about the new mandatory noise that EVs should have.


    It seems you never used the BART or even used a recent laptop making coil whine noise.




     
    • Disagree x 16
    • Love x 1
  6. Kashif

    Kashif Member

    Joined:
    Jul 9, 2019
    Messages:
    11
    Location:
    USA
    Hi Tom,

    Thanks for the feedback. Yes, recording was done at a constant speed of about 60mph. Below 50mph, its not as bad but still noticeable.
     
  7. Steve m

    Steve m Member

    Joined:
    Sep 30, 2018
    Messages:
    180
    Location:
    Earth
    23 db bellow the other noise? I would just turn my sound up a notch.
     
  8. Kashif

    Kashif Member

    Joined:
    Jul 9, 2019
    Messages:
    11
    Location:
    USA
    Good point, but keep in mind other noise band is not in higher frequencies. If you listen to isolated pure 4kHz even with lower amplitude, you will get annoyed pretty quickly. Here is a link to pure 4kHz audio, feel free to adjust the volume down and try listening it all the way.



    This is what in the background of audio recording I have posted in my blog.
     
  9. verygreen

    verygreen Curious member

    Joined:
    Jan 16, 2017
    Messages:
    2,387
    Location:
    TN
    so, basically you just need to buy an older pre-Raven motor model X I guess?
     
    • Funny x 1
    • Love x 1
  10. Kashif

    Kashif Member

    Joined:
    Jul 9, 2019
    Messages:
    11
    Location:
    USA
    I guess this particular noise will not be concern here, but will miss out on updated battery and higher mileage/charge.
     
  11. verygreen

    verygreen Curious member

    Joined:
    Jan 16, 2017
    Messages:
    2,387
    Location:
    TN
    there's no updated battery, 100D battery is the same for raven and before raven. Range impact is likely negligible (not sure if anybody took any real world measurements.
     
  12. brkaus

    brkaus Well-Known Member

    Joined:
    Jul 8, 2014
    Messages:
    5,299
    Location:
    Austin, TX
    Did you drive a different X to see if the sound was also present?
     
    • Like x 2
  13. Dutchie

    Dutchie Active Member

    Joined:
    Jun 9, 2013
    Messages:
    1,050
    Location:
    Canada
    I hear it too. Perhaps something interfering with audio system?
     
  14. Saghost

    Saghost Well-Known Member

    Joined:
    Oct 9, 2013
    Messages:
    6,703
    Location:
    Delaware
    Battery packs are a new rev level, but I doubt there's any difference in usable energy.

    Range impact of the Raven updates is quite substantial, though. Tesla promised ten percent, more city than highway, and from my experience so far it's actually more than that - my Ludicrous Raven X is running ten percent below what I would expect from my previous 2016 X75D at high freeway speeds, which was well below what a 90D or especially P90DL of the same era could get.
     
  15. Yinn

    Yinn Active Member

    Joined:
    Nov 15, 2016
    Messages:
    1,614
    Location:
    Behind you
    What an unhelpful fanboy response.

    As the owner of two Model X, and a Model S...I’ve only heard that type of whine once. It was on a loaner with a failing motor, but it would sound with acceleration and not with constant speed.

    The typical whine of the motor isn’t as sharp as the one in your audio file, but I too along with other posters do not have a Raven refresh.

    Its tough to hear if you varied your speed at all, it seems like you did slightly? But in the file the pitch never goes away. Most of my motor whines will vary based upon speed and pedal input so that doesn’t seem normal.
     
    • Like x 1
    • Love x 1
  16. aesculus

    aesculus Still Trying to Figure This All Out

    Joined:
    May 31, 2015
    Messages:
    3,253
    Location:
    Northern California
  17. Tes1aOwner

    Tes1aOwner Member

    Joined:
    Jul 8, 2019
    Messages:
    26
    Location:
    Canada
    Good thing he returned the X before the shudder kicked in. I wonder what frequency that is at?
     
  18. Kashif

    Kashif Member

    Joined:
    Jul 9, 2019
    Messages:
    11
    Location:
    USA
    Yes, I am familiar with acceleration sound and have no issue with it but 4kHz tone is very specific and pretty constant from speed 50mph to 80mph and never goes away. The problem is that once you have tune into it and its just hard to ignore it.
     
  19. Yinn

    Yinn Active Member

    Joined:
    Nov 15, 2016
    Messages:
    1,614
    Location:
    Behind you
    Simple fix according to the SC. Just make sure you set your adjustable suspension permanently to low. But don’t tow in low or you’ll risk damaging the car. If you do decide to tow and set it to standard, you may get the shudder. To avoid shudder if you must use standard, don’t use full throttle, accelerate hard, or use large amounts of torque. The car wasn’t designed to handle all the torque.

    I’m bitter about my shudder.
     
    • Like x 1
  20. Tes1aOwner

    Tes1aOwner Member

    Joined:
    Jul 8, 2019
    Messages:
    26
    Location:
    Canada
    Did Tesla tell you all this? In other words, to avoid the shudder, keep the car in chill mode?
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC