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WiFi drops as soon as car turns off - can't stay connected

I can't seem to get any updates for two months so I've been trying to figure out whats up. I can sit in the car, connect to wi-fi, and confirm that I have internet connectivity (not great but 3mbps and 3 bars). I have energy savings off and stay connected on. BUT, as soon as I walk away from the car and the display shuts down, the car drops the wifi connection and goes back to LTE.

How do I stay connected ??

Call 1 (877) 798-3752 and press 2 then 1 (I'm assuming you're in the US given your profile info). Ask them if there are any errors related to either firmware or maps updates and they can tell you what's wrong. I've had issues from VPN handshake errors to unpacking. Usually the solution is to reset the IC, wait until it boots up and then reset the MCU. Worst case is the hard reset which requires a brake press while resetting the MCU.


Supporting Member
Jun 1, 2015
I've found if you connect to WiFi while in Park, it will often drop when you shift to Drive. If you connect when in Drive, it will often disconnect when you shift to Park. All bets are off if you walk away from the car - maybe signal strength plays into it.

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