TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

WiFi drops as soon as car turns off - can't stay connected

Discussion in 'Model S: User Interface' started by nevrenuf, May 18, 2018.

  1. nevrenuf

    nevrenuf Member

    Joined:
    Apr 7, 2018
    Messages:
    68
    Location:
    Milwaukee, Wisconsin
    I can't seem to get any updates for two months so I've been trying to figure out whats up. I can sit in the car, connect to wi-fi, and confirm that I have internet connectivity (not great but 3mbps and 3 bars). I have energy savings off and stay connected on. BUT, as soon as I walk away from the car and the display shuts down, the car drops the wifi connection and goes back to LTE.

    How do I stay connected ??

    TIA
     
  2. nevrenuf

    nevrenuf Member

    Joined:
    Apr 7, 2018
    Messages:
    68
    Location:
    Milwaukee, Wisconsin
    Interesting - I turned off wifi altogether today and within 4 hours got updated from 2018.12 to 2018.18.2 via LTE
     
  3. iTech

    iTech Member

    Joined:
    Dec 21, 2017
    Messages:
    92
    Location:
    NJ
    Call 1 (877) 798-3752 and press 2 then 1 (I'm assuming you're in the US given your profile info). Ask them if there are any errors related to either firmware or maps updates and they can tell you what's wrong. I've had issues from VPN handshake errors to unpacking. Usually the solution is to reset the IC, wait until it boots up and then reset the MCU. Worst case is the hard reset which requires a brake press while resetting the MCU.
     
  4. jdw

    jdw Supporting Member

    Joined:
    Jun 1, 2015
    Messages:
    359
    Location:
    Montreal, Canada
    I've found if you connect to WiFi while in Park, it will often drop when you shift to Drive. If you connect when in Drive, it will often disconnect when you shift to Park. All bets are off if you walk away from the car - maybe signal strength plays into it.
     
  5. fasteddie7

    fasteddie7 Member

    Joined:
    Aug 12, 2016
    Messages:
    735
    Location:
    uniontown PA
    Are you verifying this through your router? Mine goes idle for a short period then begins to send and receive data after I watch my traffic for a free minutes.
     
  6. iTech

    iTech Member

    Joined:
    Dec 21, 2017
    Messages:
    92
    Location:
    NJ
    If the car is parked or "off" and it determines it is queued up for an update, then it will stay connected until it's done downloading.

    But @jdw is right, it will disconnect if you change gears which makes sense. You're going to eventually disconnect from Wi-Fi when you drive away from it.
     
  7. jdw

    jdw Supporting Member

    Joined:
    Jun 1, 2015
    Messages:
    359
    Location:
    Montreal, Canada
    It makes sense to disconnect the WiFi if it is fixed and external, not so much if you're using your phone or other portable unit to compensate for the broken Tunein/Slacker functionality over LTE.
     
  8. Impala1ss

    Impala1ss Member

    Joined:
    Jun 30, 2017
    Messages:
    127
    Location:
    Melbourne, FL
    Mine did the same thing. I am about 6 updates behind so I bought a "range extender" for my wifi router and most, not all, of the times car stays on wifi.
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC