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Wifi issues

robl45

Member
Dec 23, 2019
490
141
33076
I've been having major wifi connection issues since getting this car where it will tell me to check dhcp settings. Sometimes it will connect after turning the wifi back off and on again, most of the time it requires rebooting the touch screen to get it to connect. I see this most when going into reverse or drive and connecting my wifi hotspot. Anyone have a solution for this?

Tesla is essentially washing their hands of this saying that wifi is not supposed to be connected while driving.
 

Akikiki

A'-Lo-HA ! y'all
Nov 26, 2012
6,383
4,494
Kaneohe, HI
Yes they are correct. The car is not configured to use wifi when driving. For a long time wifi would not work when you put the car in gear. It was just a short time ago that you are able to reconnect. But like it or not, that's normal.
 

grgrsstr

Member
Nov 12, 2019
36
15
Cheshire UK
Same issues here, wifi router right near the front door with the car parked on the driveway.

My wifi connects and I get the little green tick but after about 20 seconds I get the 'check DCHP server settings' prompt. I will happily go into my router/internet settings but what am I actually 'checking'? Does anyone know what this needs to be? I have a BT Smart Hub.
 

user212_nr

Active Member
Aug 26, 2019
1,407
740
US
Same issues here, wifi router right near the front door with the car parked on the driveway.

My wifi connects and I get the little green tick but after about 20 seconds I get the 'check DCHP server settings' prompt. I will happily go into my router/internet settings but what am I actually 'checking'? Does anyone know what this needs to be? I have a BT Smart Hub.

No, you don't need to do that. The settings are proper if it works with your phone.

What that means is that the messages are getting dropped due to weak signal / weak antenna on the Tesla. How far from the door is your car?
 

robl45

Member
Dec 23, 2019
490
141
33076
No, you don't need to do that. The settings are proper if it works with your phone.

What that means is that the messages are getting dropped due to weak signal / weak antenna on the Tesla. How far from the door is your car?
I'm not saying this is incorrect, but I get this message when connecting to my phone hotspot that is in the car with me.
 

Casmium

Member
Sep 14, 2018
324
328
Mississauga
If you have a dual band router and the 5ghz signal is weak where you park your car, the car seems to stick to the unusable 5ghz signal, I had that problem, in the router settings if you have the option for band steering set your model 3 as 2.4ghz only, see if that helps
 

user212_nr

Active Member
Aug 26, 2019
1,407
740
US
I'm not saying this is incorrect, but I get this message when connecting to my phone hotspot that is in the car with me.

Router DCHP settings are fine by default otherwise the internet would not work for anyone. Every device printer, phone, computer, laptop, etc uses it and it is only the Tesla that ever says this.
 

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