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Will Tesla Mobile Service Swap Winter Tires?

canadianeh

Member
Jan 31, 2020
96
36
Canada
I bought my winter tires and rims from PMCTire. They have arrived and look awesome.
'
The local tire shop has never worked on a Tesla and didn't instill a lot of confidence, so I'm wondering if Tesla Mobile Service will do the swap for a fee?

Does anyone know? They are balanced/mounted on the rims and ready to go.

I do still think it's a bit early here given we have no snow and it's still quite mild, but....
 

Akikiki

A'-Lo-HA ! y'all
Nov 26, 2012
6,475
4,558
Kaneohe, HI
I bought my winter tires and rims from PMCTire. They have arrived and look awesome.
'
The local tire shop has never worked on a Tesla and didn't instill a lot of confidence, so I'm wondering if Tesla Mobile Service will do the swap for a fee?

Does anyone know? They are balanced/mounted on the rims and ready to go.

I do still think it's a bit early here given we have no snow and it's still quite mild, but....

If those new wheels are not Tesla OEM wheels, its unlikely they will help you. You got TPMS also?
 
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MexiCanuck

Member
May 7, 2019
494
484
Vancouver Island
I bought my winter tires and rims from PMCTire. They have arrived and look awesome.
'
The local tire shop has never worked on a Tesla and didn't instill a lot of confidence, so I'm wondering if Tesla Mobile Service will do the swap for a fee?

Does anyone know? They are balanced/mounted on the rims and ready to go.

I do still think it's a bit early here given we have no snow and it's still quite mild, but....

I couldn’t even get Tesla Mobile on Vancouver Island to put on my winter wheels when I bought them from Tesla. I had to give up a day and pay almost $200 in ferry fares to get the Vancouver where Tesla had a third party put them on. :(
 

Uncle Paul

Well-Known Member
Nov 1, 2013
6,299
6,879
Canyon Lake,CA
Can't imagine any full service tire shop that would have an issue with installing a set of snow tires/wheels.

They can pull up most any information on their computers that would show any Tesla specific instructions.
 

Cybr.Myk

Member
Aug 30, 2020
129
237
Saskatoon
I just ordered a set from PMC as well...what awesome customer service! Can I get them installed at the service centre? Some of these posts seem to suggest otherwise, or is it only mobile that won’t do the swap? I’ll be taking delivery in the dead of a Saskatchewan winter...it would be irresponsible of them to make me drive to a tire shop with the summer performance tires on it, wouldn’t it?
 

richyrich

Member
Apr 13, 2018
772
658
Ottawa
You could go to Tesla but they're busy and probably going to charge you an arm and a leg because they don't need the work.

Buy yourself a jack and do it in less than an hour, or if you really want someone to do it, I've found my local Costco is the best bet - they have pucks, techs are over 18yo and give a sh*& (looking at you Canadian Tire) and I can see into the bays easily. On top of all that it's ~$65 to install new tires on rims, I'd guess a simple wheel swap is around the same price.
 

Cybr.Myk

Member
Aug 30, 2020
129
237
Saskatoon
You could go to Tesla but they're busy and probably going to charge you an arm and a leg because they don't need the work.

Yeah...it was more the fact that I would be picking up a brand new car so I hoped they could do it right there before needing to drive in the winter with the stock tires...I think it’s not recommended to drive with then on under a certain temperature.
 

oakvillemike

Member
Mar 27, 2018
228
226
Oakville, Ontario
Had a flat tire and the mobile ranger came to install a new tire. He was willing to swap tires since he was already there but I don't have them yet. He also said he would charge the same rate as you'd get with coming in to get the tires swapped or a standalone mobile appointment. Long story short, yes they will swap your tires for a fee (if you can get a hold of them). YMMV I'm guessing.

On an aside, he also said those jack pucks are unnecessary to jack the car up. He doesn't use them despite others providing them to him. Not sure what to think but definitely looking to buy a car jack this Black Friday!
 

canadianeh

Member
Jan 31, 2020
96
36
Canada
If those new wheels are not Tesla OEM wheels, its unlikely they will help you. You got TPMS also?

Yes I did get TPMS.

Learn to swap yourself. So easy. No waiting, do it exactly when you need it.

Yeah, I more liked the fact that a lot of local shops will store the others. I DO want to learn to do it myself. I will likely give it a shot.

I couldn’t even get Tesla Mobile on Vancouver Island to put on my winter wheels when I bought them from Tesla. I had to give up a day and pay almost $200 in ferry fares to get the Vancouver where Tesla had a third party put them on. :(

Doh!

I just ordered a set from PMC as well...what awesome customer service! Can I get them installed at the service centre? Some of these posts seem to suggest otherwise, or is it only mobile that won’t do the swap? I’ll be taking delivery in the dead of a Saskatchewan winter...it would be irresponsible of them to make me drive to a tire shop with the summer performance tires on it, wouldn’t it?

Yeah PMC was awesome so far. No issues at all getting the tires. Well packed. They look great.
 

katbc

Member
Jul 11, 2020
97
51
British Columbia
I couldn’t even get Tesla Mobile on Vancouver Island to put on my winter wheels when I bought them from Tesla. I had to give up a day and pay almost $200 in ferry fares to get the Vancouver where Tesla had a third party put them on. :(
Oh no! I am on the island and could have done them for/with you. It's really easy if you have the right gear.
 

katbc

Member
Jul 11, 2020
97
51
British Columbia
I bought my winter tires and rims from PMCTire. They have arrived and look awesome.
'
The local tire shop has never worked on a Tesla and didn't instill a lot of confidence, so I'm wondering if Tesla Mobile Service will do the swap for a fee?

Does anyone know? They are balanced/mounted on the rims and ready to go.

I do still think it's a bit early here given we have no snow and it's still quite mild, but....
Have you picked up your car yet? When I ordered mine last year, I spoke to the Tesla advisor that was assigned to our order and explained that we lived in an area that legally required winter tires at that time of the year. He organised for the winter wheels and tires to be put on the car at the delivery centre. A couple things though - our car was a performance model so it came with sporty summer tires AND we obviously had to purchase the Tesla ones and hope they would arrive before the car AND be able to fit the other ones in the back. In the end the tires didn't arrive on time so they refunded us for the winter tires and we drove home a very long alternate route (rather than directly over the Malahat). We then purchased a cheaper set from tsportline. This might be a useless story so I'm sorry if so, but Tesla are usually accomodating if they are able to be and who knows, maybe someone could organise that for you, doesn't hurt to ask. Like someone else said, if they are busy then there's not much they can do.
 

katbc

Member
Jul 11, 2020
97
51
British Columbia
Tesla wouldn’t even ship the winter wheel package to the Island. I had to go Port Coquitlam to get them. They were installed there.
Oh man, that sucks.. I forgot about that. We had a similar issue last year and ended up cancelling the order and getting some from Tsportline and they shipped here.
 

Cripps

Member
Jan 2, 2018
90
53
Victoria
I have two sets of wheels, both from Tesla. I did pick up the winter set in Vancouver. But in Victoria, Kal Tire does a good job of swapping winter/all season wheels and charges $40 plus tax.
Although I am always cautious and ask them to note the special lift points for the vehicle, the answer is invariably that they have already done the same on three other Teslas that day, so not to worry.

since 2018 then, two vehicles and Kal Tire had been great.

If you need new tires or some other repair the Tesla Clubs have negotiated a VIP discount of 10% with Kal Tire. But the $10/wheel swap is not included. It seems reasonable.
 

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