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Window acting glitchy after opening door

MHS_MY

Member
Sep 21, 2020
31
18
Delaware
So my first "issue" with my MY. After opening the driver side door from inside, the window goes down slightly as it should to allow the door to open. But then it lowers slightly and raises up to the full position so I can't close the door (it hits the trim). I have to lower the window then close the door. It's in the garage so I just left the window open for now. Searching owners manual and forum but can't find a reset/fix option. Anyone else had and solved this issue before I make a service call?
 

jeffbco

Member
Jun 7, 2020
631
336
Austin, TX
So my first "issue" with my MY. After opening the driver side door from inside, the window goes down slightly as it should to allow the door to open. But then it lowers slightly and raises up to the full position so I can't close the door (it hits the trim). I have to lower the window then close the door. It's in the garage so I just left the window open for now. Searching owners manual and forum but can't find a reset/fix option. Anyone else had and solved this issue before I make a service call?
Look in the Index in the Owner's Manual - under the "W"'s - "windows, calibrating"
 

MHS_MY

Member
Sep 21, 2020
31
18
Delaware
Tried calibrating window and a soft reboot. No luck so I called support, they walked me through a hard reboot. Looks like it is a door sensor issue because the display shows the door is closed even though it is open. Service call scheduled...
 

CaliX

Member
Feb 14, 2016
543
347
Los Angeles
I am have a similar problem except my drivers door won’t open half the time and my side cameras won’t activate. It all started after the 2020.40.4 update.
 

MHS_MY

Member
Sep 21, 2020
31
18
Delaware
Service notes for the fix: Diagnosed connector for puddle light soft set. Secured connector and tested operation. Window Regulator - Front - LH (Recalibrate)


Works fine now.
 

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