Tesla service here cited that the wipers are not meant to be lifted away from the windshield - even though this is listed as a 'feature" and even 'software upgrade' (Wiper Service Mode) to get wipers off of icy windshields. This is considered an unwarrantable 'outside influence' and thus - my trying to keep freezing rain from glueing wipers to my windshield, spring popping out, etc. is considered me breaking my own car. I asked where in the manual this was described/discussed. It isn't. They are sending me replacement estimate. Not thrilled to say the very least.