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Windscreen replacement Model S

Discussion in 'Australia & New Zealand' started by Redninja, Oct 17, 2016.

  1. Redninja

    Redninja Member

    Joined:
    Apr 6, 2015
    Messages:
    7
    Location:
    Bacchus Marsh, Victoria, Australia
    Has anyone had their windscreen replaced yet? We have a large bullseye directly in front of the driver. Legally must be replaced. We have already had one repair done last year.
    Have other people used regular windscreen repairers to replace them, or are they only done by Tesla? Our insurer is insisting we get a quote from their preferred provider (Winscreen's O'Brien) and I'm nervous about the possible damage that could be done to the connected electricals.
    Tesla have told us there is a 2week wait for windscreens to arrive from China. This seems an unacceptable delay to me.
     
  2. PJF000

    PJF000 TOCA Member

    Joined:
    Dec 26, 2015
    Messages:
    242
    Location:
    37.8136° S, 144.9631° E
    I think I would want a Tesla windscreen. I don't think it is just a piece of glass.
     
  3. PaulusdB

    PaulusdB Mayor Gnomus Vintage Limb

    Joined:
    Jul 12, 2013
    Messages:
    3,078
    Location:
    Europe
    I made this photograph by request of the repairshop to identify the windscreen for replacement.
    Please note: Tesla logo and brand name are printed in the lower driverside corner. IMG_0775.JPG

    Waiting three weeks for replacement, now...
     
  4. TesAus

    TesAus Member

    Joined:
    Mar 4, 2014
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    833
    Location:
    Sydney, Australia
    It seems bizarre that they wouldn't hold a couple of spares in Melbourne and in Sydney at least? With 500 or so cars in each state you would expect that one or two a year might need replacing?
     
  5. raynewman

    raynewman Member

    Joined:
    Oct 11, 2014
    Messages:
    749
    Location:
    Brisbane, Australia
    Particularly as they had a tail light in stock when I needed it. Or, perhaps, they had a few in stock and they've all been used :eek:
     
  6. mike_j

    mike_j Member

    Joined:
    Mar 31, 2014
    Messages:
    118
    Location:
    Melbourne
    I went through the same process twelve months ago.

    Don't stress. O'Brien's will decline to replace the windscreen, as Tesla is the only supplier, and they are not an approved O'Brien's vendor.

    The insurance company will then require you to get a quote from Tesla. They will then approve the Tesla quote.

    It takes a few phone calls and chasing up, but turns out alright in the end.

    It has to be done by Tesla anyway, as the camera calibration is critical..
     
  7. ShockOnT

    ShockOnT Quickish

    Joined:
    Jun 26, 2016
    Messages:
    331
    Location:
    Sydney
    Have you considered repairing the windscreen? I once had one repaired and couldn't locate the repair site afterwards, basically as good as new. Depends on the nature of the damage I suppose.
     
  8. paulp

    paulp Member

    Joined:
    Jul 23, 2015
    Messages:
    797
    Location:
    Adelaide, Australia
    Hopefully they get this side of the business resolved before the model 3 inundation
     
  9. EcoCloudIT

    EcoCloudIT Member

    Joined:
    Aug 24, 2015
    Messages:
    335
    Location:
    Melbourne, VIC
    Does anyone feel the glass is soft, so to speak, on Tesla windscreens compared to other cars? I've never had some many marks that will not come out (including light scratching than seemingly just appears) than with any other car....

    -ECIT
     
  10. garyjac

    garyjac Member

    Joined:
    Jan 14, 2016
    Messages:
    268
    Location:
    Brisbane, Queensland
    Consider using Autoglym Glass Polish to remove heavy schmutz and light scratches. Anything more might need a run over with an RO polisher.
     

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