Windshield crack + Ameriprise + California

[ps004ynos]

My luck finally ran out. Suspect a rock from a semi struck the right side of the windshield. Searched the threads re: windshield repair/replacement but have some questions:

1. I'm guessing this one needs a replacement? Initially it caused a 1 inch starburst crater which I took a photo of when I got home. In the time it took for me to park, go in my garage and get leftover windshield sealant, the crater cracked in two directions, about 10 inches in length total. One end gets close to the edge of the windshield.
2. I have Ameriprise through Costco, in California. Submitted a claim. I spoke to them last year about about glass coverage and they told me it's covered through Comprehensive. I have a $250 deductible. I figure the claim's worth it as it shouldn't affect the premium?
3. Is part number 1105964-00-B still the good "non ghosting" windshield? I read this from this thread: https://teslamotorsclub.com/tmc/thr...eplaced-no-more-ghosting.103541/#post-2446019. I've had ghosting since day 1 but didn't care enough to bother the SC. I also get the rainbow effect along the edges but again too busy to get to the SC.
4. Better to get a loaner while windshield's on order? I have an appointment this coming Tuesday. Not sure a crack this size is safe to drive with. I've only experienced small cracks with previous cars and I just sealed them myself.
5. I have a Blackvue dashcam, could possibly get the plate of the truck? Don't bother?

 

[C3XGarage]

I have a very similar rock hit on mine. It has not cracked yet though. Just waiting... I did want to ask you though, what has your experience with Ameriprise been like? I've been thinking about switching to them.

 

[ps004ynos]

I have a very similar rock hit on mine. It has not cracked yet though. Just waiting... I did want to ask you though, what has your experience with Ameriprise been like? I've been thinking about switching to them.

From a claims perspective, this would be my first time so we will see.

Rates are good. They periodically send mileage verification forms, very important to fill these out and send them back otherwise they auto update to "standard mileage" which I found were way overstated. E.g. I didn't send in the last one and they "estimated" I would drive my X 35,000/miles a year which pushed my premium up. I called back to verify and the premium dropped back to the prior.

 

[BigMskiman]

From a claims perspective, this would be my first time so we will see.

Rates are good. They periodically send mileage verification forms, very important to fill these out and send them back otherwise they auto update to "standard mileage" which I found were way overstated. E.g. I didn't send in the last one and they "estimated" I would drive my X 35,000/miles a year which pushed my premium up. I called back to verify and the premium dropped back to the prior.

I screen capture from Tesla app, my mileage, to the State Farm agent. They should all do this.
Sorry about rock/windshield incident. I've just been lucky 2yrs.

 

[xyeahtony]

Nobody offered me a loaner while I waited for my windshield and it was literally right in front of my face the crack.

 

[16fragar]

Nobody offered me a loaner while I waited for my windshield and it was literally right in front of my face the crack.

How long did it take to replace mine model x windshield was crack during transit to the DS was supposed to take delivery Tuesday then they said Saturday and still not fixed

 

[xyeahtony]

How long did it take to replace mine model x windshield was crack during transit to the DS was supposed to take delivery Tuesday then they said Saturday and still not fixed

a month for replacement, but the delay was due to the fact that my service advisor got laid off in that wave of layoffs and my file just disappeared.

 

[16fragar]

a month for replacement, but the delay was due to the fact that my service advisor got laid off in that wave of layoffs and my file just disappeared.

Oh okay hopefully it comes in tomorrow for i can take delivery this coming week because my DS told me it arrives in 3 Busines days

 

[xyeahtony]

Oh okay hopefully it comes in tomorrow for i can take delivery this coming week because my DS told me it arrives in 3 Busines days

the windshields have to be shipped via ground and not air, but seeing how you're relatively close to Fremont the shipment shouldn't take too long.

 

[16fragar]

the windshields have to be shipped via ground and not air, but seeing how you're relatively close to Fremont the shipment shouldn't take too long.

Yes I’m only 8 hours away

 

[ps004ynos]

How long did it take to replace mine model x windshield was crack during transit to the DS was supposed to take delivery Tuesday then they said Saturday and still not fixed

Don’t know if I got lucky but Buena Park had one in stock at my first visit so I left it with them, they gave me a loaner and they replaced it in about two days.

 

[16fragar]

Don’t know if I got lucky but Buena Park had one in stock at my first visit so I left it with them, they gave me a loaner and they replaced it in about two days.

wow I'm still waiting

 

[ps004ynos]

I have a very similar rock hit on mine. It has not cracked yet though. Just waiting... I did want to ask you though, what has your experience with Ameriprise been like? I've been thinking about switching to them.

Just to close the loop. Ameriprise's claim process was painless. I paid upfront at tesla, then faxed the tesla invoice to Ameriprise who cut a check minus the deductible. Will have to see if premiums go up.

 

[GazUK67]

I have one on order, price is $1305 out the door.

 

[BigMskiman]

I screen capture from Tesla app, my mileage, to the State Farm agent. They should all do this.
Sorry about rock/windshield incident. I've just been lucky 2yrs.

I finally got unlucky, with small rock crack recently. A shop drilled small hole thru the center and filled with epoxy or something. It's not spreading so far.