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Windshield crack

Discussion in 'Model X' started by mozart626, Apr 20, 2017.

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  1. mozart626

    mozart626 Member

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    On our very first family roadtrip in our MX75D, a rock was kicked up on the highway and a couple of days later, we saw a crack toward the bottom on the passenger side. I've seen some old threads about windshield replacement but nothing recent: does this have to be done by Tesla, or can a vendor like Safelite order the part? Our insurance company will cover the repair 100% if done by Safelite, but I'm not sure whether they will if it has to be done by Tesla. It's amazing how this happens in the first month of having this car, but in 9 years of having our Honda Odyssey it didn't happen once. Would love to hear of any experiences. Thanks!
     
  2. WarrenInCA

    WarrenInCA Member

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    Just had my Model S P85D windshield replaced. Safelite could not do it because of the AP camera. This is a Tesla service center fix. My AAA insurance covered the entire windshield replacement, but I got it approved prior to making the service center appointment.
     
  3. tslaEbay

    tslaEbay Member

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    Did the crack developed near that chip? can you feel the chip by your fingers from outside?
     
  4. number12

    number12 Active Member

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    About $1500.

    Insurance wanted to give me $600. Still have not received anything. I don't think they make a generic but I could be wrong. That's just a guess
     
  5. jelloslug

    jelloslug Active Member

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    I had my AP1 Model S windshield replaced a few months ago at a service center. Safelight could not do it because of the AP camera hardware. State Farm covered the entire cost.
     
  6. mozart626

    mozart626 Member

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    I can feel one tiny spot of the chip almost like running your finger over a smooth surface with a grain of sand on it, but not most of it. There are two cracks coming out of it, one long (6 inches or so) and one pretty short.
     
  7. rjdoc74

    rjdoc74 Member

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    Do you guys think tinting windshield would minimize chances of cracking?
     
  8. BrettS

    BrettS Member

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    Definitely not. The window tint goes on the inside and the cracks happen on the outside. Windshields are made of several layers of glass, so the tint won't even be touching the external layer that gets cracked.
     
  9. JasJ

    JasJ Member

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  10. rjdoc74

    rjdoc74 Member

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    Ha. Learn something every day I guess. I thought it goes on the outside.
     
  11. jmanning

    jmanning Member

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    Had JN Phillips put new windshield in for me. went to service station where the windshield was. There are some specialists who put them in so scheduling it may be more difficult than a normal windshield. It shouldn't cost a penny either, Mass laws apparently.
     
  12. jelloslug

    jelloslug Active Member

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    Nope. There are clear films that you can apply to the outside of the windshield now that can help though. Think giant smart phone screen protector.
     
  13. polymathic

    polymathic Member

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    It's a big job, and you want an installer with a lot of Tesla experience. I had my windshield done due to a stress fracture crack. That was done under warranty. Getting the strip and cams back on correct is important, and may even require replacing a part. Also, a generous amount of glass adhesive must be used to ensure the windshield can move when the car flexes. Not enough adhesive at the factory is what lead to my windshield crack.
     

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