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Windshield Replacement experience

User3509

Member
Aug 26, 2020
73
35
Orange County, CA
I recently had the windshield replaced on my wife’s 3. I thought the service center had done a great job but noticed a few odd issues afterwards. So if you ever get the windshield replaced, make sure to thoroughly and visually view every aspect of the windshield.

Today after washing the car, I noticed the service center broke the plastic piece for the front camera. They tried to hide it by super gluing it back together and I guess in the process they left some sort of pink cardboard wedged between the glass and the front camera. You can see the superglue white hue that runs from 9 to 6 and the pink paper or plastic.

I have scheduled another service appointment but just disappointed that they would tried to hide this.
 

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Reactions: KenC and LionXng

davidfrischer

Member
Mar 31, 2021
18
9
Daly city, California
I also had a weird windshield replacement experience in SF. Customer service side was good but the glass techs damaged the speaker grill in the front. I didn't notice it first but it was somehow ripped in the process of replacing the windshield. They will be replacing the grill piece. I've had great service and not so great service for the car in the SF bay area.
 

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