While driving on a busy freeway near San Jose, a UFO (pebble) hit the passenger side of my M3 windshield. I was trying to get a Safelite appointment in the Bay Area while visiting there, but nothing was available there for two weeks. So, I set a Safelight appointment at their shop in Pasadena CA, near my house, for 2 weeks ahead, and drove back home (while my wife was concerned about the slowly growing crack across the windshield. See image).
After about a week Safelite/Pasadena CANCELED my appointment: "we cannot get the windshield parts". Good riddance.
At this point, I logged into Tesla app(*) on my cellphone and got an appointment (with Tesla service center in Burbank) for a home visit, in about 10 days. Now, two days before the scheduled visit I got a message from Tesla service, that the repair home-visit have been postponed for another week.
Well, let's see what happens next week...
(*) My insurance is Tesla's. Prior to requesting the repair, I filled up a glass damage report (on my cell) and opened a claim ticket. I am hoping to pay nothing, but my $100 deductible.
After about a week Safelite/Pasadena CANCELED my appointment: "we cannot get the windshield parts". Good riddance.
At this point, I logged into Tesla app(*) on my cellphone and got an appointment (with Tesla service center in Burbank) for a home visit, in about 10 days. Now, two days before the scheduled visit I got a message from Tesla service, that the repair home-visit have been postponed for another week.
Well, let's see what happens next week...
(*) My insurance is Tesla's. Prior to requesting the repair, I filled up a glass damage report (on my cell) and opened a claim ticket. I am hoping to pay nothing, but my $100 deductible.