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Windshield replacement long wait time

Discussion in 'Model S: Ordering, Production, Delivery' started by cbdream99, Apr 22, 2017.

  1. cbdream99

    cbdream99 Member

    Joined:
    Apr 8, 2017
    Messages:
    42
    Location:
    DFW
    I just took the delivery of my MS yesterday. On arrival, they told me they need to replace the windshield because of a defect (some sort of scuff), but glad they can fix it before delivery. Then on driving home discovered the right headlight won't lit up. Today I bought the car back and they reloaded the firmware which fixed the headlight issue, unfortunately I discovered the are excessive wind noise on highway, at first I thought it's the all glass roof but after another test drive with the technician, the noise is determined coming from the windshield - i.e. not fixing correctly - so off another windshield is needed, problem is 4-6 weeks wait time. How can it be ?
     
  2. JasJ

    JasJ Member

    Joined:
    Jan 26, 2017
    Messages:
    244
    Location:
    Houston, TX
    The windshield is not cracked, but bad? I would have thought that they installed it slightly 'proud' or 'low' compared to the roof - lots of turbulence there if they don't line up. That's a crazy wait time, I think Tesla prioritizes parts to hit quarter goals, then they release parts for service. 4-6 weeks from now is when they can no longer ship cars for delivery this quarter.
     
  3. cbdream99

    cbdream99 Member

    Joined:
    Apr 8, 2017
    Messages:
    42
    Location:
    DFW
    Yea, that's what the DS told me and didn't push him to give me the details since they already started on it. From reading between the statements from today's SA, she told me my previous one was snatched from another customer, so may be they find a bad windshield and didn't want to push the delivery wait time then have one shipped from CA to here but whoever did the install here didn't do the job correctly.
     

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