Tesla Motors Club
Was unlucky enough to catch a good sized rock while driving on the freeway.
It created a significant bullseye crack and skipped up about 3-4 inches causing another crack.
I first contacted Safelite. I uploaded the same photo attached to this thread and they determined that a repair was not possible - needed to replace the windshield.
Unfortunately, Safelite needs to special order windshields from Tesla - takes about 2-3 weeks.
So, I opened a service request with Tesla through my app. They had an available time slot the day after I returned from a trip. This was at the Fremont, CA service center.
I showed up for my appointment - they took the car and gave me $100 Uber credits. I got an alert about 2 hours later saying the car was ready.
Paid through the app - total was $885.00.
No issues - really simple transaction...and a brand new windshield...
It created a significant bullseye crack and skipped up about 3-4 inches causing another crack.
I first contacted Safelite. I uploaded the same photo attached to this thread and they determined that a repair was not possible - needed to replace the windshield.
Unfortunately, Safelite needs to special order windshields from Tesla - takes about 2-3 weeks.
So, I opened a service request with Tesla through my app. They had an available time slot the day after I returned from a trip. This was at the Fremont, CA service center.
I showed up for my appointment - they took the car and gave me $100 Uber credits. I got an alert about 2 hours later saying the car was ready.
Paid through the app - total was $885.00.
No issues - really simple transaction...and a brand new windshield...