I live in the land of road bullets. Rock chips are a way of life and I expect to get them. However, my windshield is showing the most damage of any rock strike I've experienced in any of my previous cars. To be honest, I don't even know that I heard the hit when it happened... there was a day that I though I might have picked up a minor chip on the passenger side of the glass (heard a 'tick', not a 'SMACK!'), but an examination showed nothing. Then this happened about two weeks later:
I've traced over the cracks in red and put a blob where I found this (the marks near it are smears from me trying to clean the area for the photo). My forefinger is actually on the glass, to give an idea of how small the mark is:
I have to assume it was a rock hit, but it's the smallest one I've ever had that turned into a crack. And the crack goes all the way to the edge of the windscreen.
I assume I'll be getting my insurer to replace it under my comprehensive policy. However, when I spoke to Tesla about how to get the glass, who to use etc., a comment was made about how there had been windshield stress issues earlier in production but mine 'should be past that'.
That got me thinking... is there still a problem? Should this be Tesla's replacement or my insurer's?
If this is any indication of what to expect in the future, my insurer is going to disown me, because this damage would never have triggered a crack let alone a windshield replacement in any of my previous M-B, VW, Volvo's etc. At this rate I'll be doing a dozen windshields every winter.
I don't want to try sticking it to Tesla if this is simply bad luck. But I don't think my insurer should be paying for it if there is a Tesla issue here.
Thoughts?
I've traced over the cracks in red and put a blob where I found this (the marks near it are smears from me trying to clean the area for the photo). My forefinger is actually on the glass, to give an idea of how small the mark is:
I have to assume it was a rock hit, but it's the smallest one I've ever had that turned into a crack. And the crack goes all the way to the edge of the windscreen.
I assume I'll be getting my insurer to replace it under my comprehensive policy. However, when I spoke to Tesla about how to get the glass, who to use etc., a comment was made about how there had been windshield stress issues earlier in production but mine 'should be past that'.
That got me thinking... is there still a problem? Should this be Tesla's replacement or my insurer's?
If this is any indication of what to expect in the future, my insurer is going to disown me, because this damage would never have triggered a crack let alone a windshield replacement in any of my previous M-B, VW, Volvo's etc. At this rate I'll be doing a dozen windshields every winter.
I don't want to try sticking it to Tesla if this is simply bad luck. But I don't think my insurer should be paying for it if there is a Tesla issue here.
Thoughts?