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Windshield wipers stopped working

Discussion in 'Model X' started by Gymee, Feb 7, 2017.

  1. Gymee

    Gymee Member

    Joined:
    Jun 5, 2016
    Messages:
    139
    Location:
    Ottawa
    it was about -10C this evening. I left a restaurant and when I got into my car that I had preheated (for only about 1-2 mins), the wipers giggled a few times and stopped. This repeated itself about 5 times then stopped completely. I had my autowipers set to the first or second intermittent wipe setting. After they stopped giggling, they went back into their default off position and since then I haven't been able to get them to move. Not even when out into the service mode setting or after letting the car warm up in a heated garage for an hour or two.

    Anybody hear of this problem before? Dude blown? Motor fried?

    Brief internet searches yield results in the model S section saying the wiper motors got replaced but my SC is 200km away and every time i have work done, they want to charge me $100 to have the car picked up.

    24 service line said they need to reach out to the local SC and this takes about 48-72 hours in previous experience for a response. Without working wipers, the car is really too dangerous to be used to transport my two toddlers and newborn. Any advice would be appreciated.
     
  2. Gymee

    Gymee Member

    Joined:
    Jun 5, 2016
    Messages:
    139
    Location:
    Ottawa
    Update:
    Roadside assistance was able to see the wiper fault so they reset it over the air and fixed the problem!
     
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