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Get the Jeda Spacer, that’s what I had to do, $25.00 shipped unless they have some type of Black Friday deal. Without the case you can position the phone at a 45 degree angle and wedge it in. This is a picture of the Jeda Spacer. Using a IPhone XS Max with the Rokform case. As you can see there is still 1/4 more room left for any size case.
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We had the same problem with the OEM wireless charging on our Model Y. Tesla service confirmed OEM charger coil placement was the issue and our phones would only charge of we didn't use a case. We swapped it out for an aftermarket charger that worked all the time. Later, we swapped out the entire center console for the new style. Fortunately, the wireless charging in the new center console works because it can't be removed.Those of you who are having problems with wireless charging, does the phone not charge at all or does it start charging and stop? I have an iphone 12 Pro Max with a thin Spigen case https://www.amazon.com/dp/B08BGCD8CW?psc=1&ref=ppx_pop_dt_b_product_details and with case on, the phone indicates that it is charging for about 5-7 seconds and then it stops every time. It seems to charge without the case. I am wondering whether I have an unusually weak charger that I should have them replace or whether the start and stop is the symptom that all of you experience when charging with a case? Thanks.
We had the same problem with the OEM wireless charging on our Model Y. Tesla service confirmed OEM charger coil placement was the issue and our phones would only charge of we didn't use a case. We swapped it out for an aftermarket charger that worked all the time. Later, we swapped out the entire center console for the new style. Fortunately, the wireless charging in the new center console works because it can't be removed.
Yep! We documented it here:You purchased and installed the new Model Y center console?