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Wireless Charger Issues

Just received my new 2022 MYP today. All is well so far, except the wireless charging pad. Doesn't work...no phone case....tried both sides of the charging pad...tried different phones. I've read the charger sucks especially with any kind of phone case. Anyone else have this issue?

Tesla service scheduled but should I just replace with an aftermarket option?
 
Just received my new 2022 MYP today. All is well so far, except the wireless charging pad. Doesn't work...no phone case....tried both sides of the charging pad...tried different phones. I've read the charger sucks especially with any kind of phone case. Anyone else have this issue?

Tesla service scheduled but should I just replace with an aftermarket option?
No, they should fix it.
 
Just received my new 2022 MYP today. All is well so far, except the wireless charging pad. Doesn't work...no phone case....tried both sides of the charging pad...tried different phones. I've read the charger sucks especially with any kind of phone case. Anyone else have this issue?

Tesla service scheduled but should I just replace with an aftermarket option?
check the other thread with missing usb c/ wireless charging issues
 
My wireless pad only very intermittently works. Most of the time my phone is sitting there not charging. I've tried with and without the modest case. Has anyone taken the pad apart to see if it's connected correctly? It wouldn't surprise me if there is a lose connection. I'd like to test with another phone, but we only have 2 Pixel 5s with wireless capability in our household.
 
My wireless pad only very intermittently works. Most of the time my phone is sitting there not charging. I've tried with and without the modest case. Has anyone taken the pad apart to see if it's connected correctly? It wouldn't surprise me if there is a lose connection. I'd like to test with another phone, but we only have 2 Pixel 5s with wireless capability in our household.
I have to same problem with no charging in any configuration or phone placement. Also wondering if it is even connected. Definitely want to learn how to disassemble console. Will let you know when I find the approach.
 
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I find the wireless charger in my MYP 2022 to be very weak. My iPhone 13 pro max just gets fairly hot but state of charge doesn’t seem to increase. At best phone’s current state of charge is maintained. Is the trick to. It use phone for anything else such as streaming music via bluetooth while charging? No issues if I use usb-c for recharging.
 

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