Not sure when exactly it happened, some time between 11pm and 7am. It was 33-deg F outside and I had turned on the defrost at around 6:45am, where my Long range MY was parked. As you can see, there is ice from the previous days snow storm (not sure if it’s related to the breakage). You’ll also notice a giant hole in the middle, and the edges of the glass are also broken. Not sure which happened first. There is no sign or any objects or water inside the trunk to signify any kind of forceful break from a rock or icicle.
I’ve already scheduled a service center apt. Unfortunately, the earliest date was two-weeks from now! Tesla is being vague as to whether they will cover it. I mean it was spontaneous and could be due to manufacturer misalignment, no gap space? I also reported it to my insurance who said they will only cover up to a certain amount (basically whatever Safelite would’ve charged). But I just hope I’m not responsible for the remainder—especially if this is a normal thing for living in cold regions.
I guess my questions are:
1) Any ideas on how this could have happened?
2) Any ideas on how to protect it from weather until my service date (in 2 weeks)?
3) Will my Tesla warranty cover it (I’m under 50k miles and only owned it for 3 months)?
Edit: sentry mode was turned on, yet there was no recording -- hence the "spontaneous".
I’ve already scheduled a service center apt. Unfortunately, the earliest date was two-weeks from now! Tesla is being vague as to whether they will cover it. I mean it was spontaneous and could be due to manufacturer misalignment, no gap space? I also reported it to my insurance who said they will only cover up to a certain amount (basically whatever Safelite would’ve charged). But I just hope I’m not responsible for the remainder—especially if this is a normal thing for living in cold regions.
I guess my questions are:
1) Any ideas on how this could have happened?
2) Any ideas on how to protect it from weather until my service date (in 2 weeks)?
3) Will my Tesla warranty cover it (I’m under 50k miles and only owned it for 3 months)?
Edit: sentry mode was turned on, yet there was no recording -- hence the "spontaneous".