WORKING SUPERCHARGERS IN FLORIDA? PLEASE POST HERE!

[SarasotaModelS]

My family and I evacuated Florida for the hurricane. We would like to make our way back to Florida but we have no way of knowing if the Superchargers in Florida are active and working. Let's start a thread to spread the info of which ones are working.

 

[tsb996]

I tried to IM via Telsa website - they gave me owner phone # 877-798-3752

 

[kort677]

Many are not reporting because of communication issues. A good rule of thumb is to check to see if the power is on in the area of whatever Superchargers you need. I do know that st Augustine had flood and power issues

 

[ecarfan]

My suggestion would be to also call Tesla and ask them for that information. You will get a lot more information a lot faster.

 

[GreenT]

Why can't Tesla put an icon on a) their website to indicate the entire charger is offline and b) say so on our maps in the car?
Just 'cause it says 0 of the stalls are in use ... doesn't mean diddly at times like these.

 

[omarsultan]

They do update the map in the car:

(Posted by an owner on Facebook)

 

[kort677]

Just because a location is not in communication with tesla does not necessarily mean that a SpC in non functional, what is important to know is if the location has power which can be done searching the FPL or other utility websites
fwiw it would be wise to delay your return until there is power along your journey

 

[EVSteve]

Don't the cars verify information with Tesla as to whether a particular Vin can charge or if that car needs to be billed? If the SC has no communication with Tesla wouldn't it fail to operate regardless of whether or not it has power?

 

[Larry Chanin]

My family and I evacuated Florida for the hurricane. We would like to make our way back to Florida but we have no way of knowing if the Superchargers in Florida are active and working. Let's start a thread to spread the info of which ones are working.

The car's navigation system is the most convenient means of determining whether the Supercharger Station is available. Just zoom to the location of interest and select the icon for detailed status information. In most cases it will explicitly state "Temporary Closure" if it is not operational.

In some cases when you select the Supercharge icon on your navigation display it will not provide meaningful information. In such cases, call Tesla's Roadside Assistance at 877-79-TESLA.

By the way, if you are interested in joining a Florida Tesla club, please click on the link to Florida Tesla Enthusiasts in my signature.

Larry

 

[joetz]

Be careful with that built in navigation. It just routed me to a dead charger in lake city. Fortunately I was able to roll into a parking garage in Gainesville with a level 2 charger

 

[andrewket]

Don't the cars verify information with Tesla as to whether a particular Vin can charge or if that car needs to be billed? If the SC has no communication with Tesla wouldn't it fail to operate regardless of whether or not it has power?

The entitlement is stored with the car. There is also likely also a deny list that is stored locally but updated over the network. Even if the system checks in real-time, I'd be willing to bet it "fails closed" and allows the charge.

 

[thecloud]

The entitlement is stored with the car. There is also likely also a deny list that is stored locally but updated over the network. Even if the system checks in real-time, I'd be willing to bet it "fails closed" and allows the charge.

If it goes ahead and allows the charge when it can't verify status, that sounds more like "fail open" behavior.

 

[dhanson865]

Just because a location is not in communication with tesla does not necessarily mean that a SpC in non functional, what is important to know is if the location has power which can be done searching the FPL or other utility websites
fwiw it would be wise to delay your return until there is power along your journey

It's worth noting that restaurants with power can't prepare/serve food by law if they don't also have working water/plumbing in addition to electricity. It'd be a good feel for the area to call a restaurant on your intended path to see if they are open for business. You might get someone willing to give you specifics if they know it while checking on the restaurant.

Apps like the chick-fil-a one will tell you if a store is closed wouldn't hurt to use any apps you already have on your phone to check and see if they'll take an online order. Might save you some phone calls if you prefer the digital method.

 

[Larry Chanin]

Be careful with that built in navigation. It just routed me to a dead charger in lake city. Fortunately I was able to roll into a parking garage in Gainesville with a level 2 charger

Yes, we need to be careful to view any warnings before selecting the navigate to button. As I recall the Lake City Supercharger has be registering either Temporary Closure or Reduce Service for about 24 hours. When this happens the navigation icon shows a warning with the circle with the line through it as shown in posting #6. If you ignore the warning symbol and hit the navigate to button the car will provide turn-by-turn directions to a Supercharger Station that is not operational or partially operational.

Larry

 

[mongo]

If it goes ahead and allows the charge when it can't verify status, that sounds more like "fail open" behavior.

In electrical speak, a closed switch allows power to pass, open switch/ contacts do not.
Open door= path for people
Open circuit= no path for electricity
Open drawbridge = path for boats, no path for people (unless on the boat)

 

[Larry Chanin]

Based on the Tesla online navigation system in the cars, here is the current status:

Tallahassee...................... Operational
Port Orange .....................Operational
Port St. Lucie ...................Operational
Ocala................................Operational
Brandon ...........................Operational
Pinellas Park ....................Operational
Sarasota ...........................Operational
Plantation .........................Operational
West Palm Beach .............Operational

Live Oak ...........................Temporary Closure
Lake City ..........................Reduced Service
St. Augustine ....................Temporary Closure
Turkey Lake.......................Temporary Closure
Fort Drumm........................Temporary Closure
Florida City ........................Temporary Closure
Ft Myers ............................Temporary Closure
Naples ...............................Reduced Service
Marathon ...........................Temporary Closure

DeFuniak Springs ..............Not reporting status

Updated at 2:25 pm 9/12/17

Larry

 

[randompersonx]

Just as a suggestion, this thread should also mention the status of superchargers in Georgia and South Carolina as well, as there were also many outages in those places.

For example, I would assume Kingsland, GA is another one which might be out of service (I haven't checked and don't know for certain), and may be important for people returning.

 

[kort677]

I think that we should curb the speculation and try to get hands on reports regarding the status of the Superchargers

 

[Larry Chanin]

Based on the Tesla online navigation system in the cars, here is the current status:

Tallahassee...................... Operational
Port Orange .....................Operational
Port St. Lucie ...................Operational
Ocala................................Operational
Brandon ...........................Operational
Pinellas Park ....................Operational
Sarasota ...........................Operational
Plantation .........................Operational
West Palm Beach .............Operational
Naples ...............................Operational

Live Oak ...........................Temporary Closure
Lake City ..........................Reduced Service
St. Augustine ....................Temporary Closure
Turkey Lake.......................Temporary Closure
Fort Drumm........................Temporary Closure
Florida City ........................Temporary Closure
Ft Myers ............................Temporary Closure
Marathon ...........................Temporary Closure

DeFuniak Springs ..............Not reporting status

Larry

 

[MrPinrel]

Has somebody actually charged at Naples supercharger since the storm? I have some friends stuck in Naples and was thinking about picking them up, but I need to be able to charge there to get back.