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Workplace chargepoint issue

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My workplace has a two separate chargepoint stations (4 stalls), and I've recently run into problems. One now is in an endless reboot sequence and is unusable. The second station appears to function correctly, but beginning with the other one's failure, it is causing me an odd problem. I plug my car in, and everything looks great, current is fine, voltage is fine, charges ~25mi/hr. However, if I come back several hours later, my car is asleep and it's only charged a few miles. Waking my car back up automatically starts charging again. Has anyone experienced anything like this? Building management is stumped by the station faults, so I'm curious if anyone is familiar with this problem.