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Would Tesla schedule service without me requesting it?

Discussion in 'Model 3' started by Nels, Nov 15, 2019.

  1. Nels

    Nels Member

    Joined:
    Aug 10, 2019
    Messages:
    52
    Location:
    Florida
    Received an e-mail that I have a scheduled mobile service on Monday. I did have mobile service install the garage opener a few weeks ago. The only other thing I can think of is there were a few minor fit & finish punch out items when I had the car delivered 7/19--so minor that I've long since forgotten about them.

    Any other ideas?
     
  2. Ken's M3

    Ken's M3 Member

    Joined:
    Aug 18, 2019
    Messages:
    46
    Location:
    Pasco
    I'd check your Tesla app, service appointments will show there. If it doesn't show up I would suspect as scam of some sort. I have not had Tesla service contact me using email, it's normally text.
     
  3. wingnutsglory

    wingnutsglory Member

    Joined:
    Aug 19, 2019
    Messages:
    146
    Location:
    PNW
    When I’ve made an appt I’ve gotten both. Text and email notification.

    HW3?
     
  4. Nels

    Nels Member

    Joined:
    Aug 10, 2019
    Messages:
    52
    Location:
    Florida
    It's on the app as well. The "services" box is blank.
     
  5. Nels

    Nels Member

    Joined:
    Aug 10, 2019
    Messages:
    52
    Location:
    Florida
    Received my answer this morning:

    "Looks like a delivery Due Bill was notated on your account and parts were ordered for: Delivery Due Bill - Scratches found on both headlights. Everything was received and Technician will be able to work on your vehicle today!"


    Accepted delivery in July when we went over the car with a fine toothed comb. Scratches were minor, and I wasn't even going to bother about it, but mobile tech was happy to take care of it.
     
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