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Would you drive with a stuck-open charge port door?

mattmass

Member
Sep 1, 2014
147
25
Canada
A few weeks ago, I installed a software update. Since then, I've gotten the "charge port door needs replacing" message. I believe a number of other people have been affected by this.

I called Tesla service, and they were like "It's cool to drive in this state, don't worry about it." But, what I did not realize until just this morning is the door actually will not stay closed. It closes for a moment, and then re-opens. I had a road trip planned, but now I'm thinking that I just don't feel right driving hundreds of miles with this thing open the entire time. Service center says they will not be able to get the part in time. Pretty sure I'm just going to rent something for the trip.

What would you do?
 

fasteddie7

Member
Aug 12, 2016
868
1,099
uniontown PA
I wouldn't drive in that state. I had some really bad ice and my port wouldn't close all the way, and I was worried about driving like that, I can't imagine all of the road salt, ash, and things that could get in there. I don't think it's worth potentially gumming it up and having any charging issues down the road. Can you keep it shut with a temporary adhesive?
 

wiredprairie

Member
Nov 21, 2016
71
24
Wisconsin, USA
I'd ask the service center (and ideally get it in writing) whether it's OK to drive in that specific condition. Make sure you're clear on what's happening (and include a photo if possible).

If they respond "yes," then drive.
If not, consider alternatives. Maybe they should provide a loaner or something to limit the inconvenience of not being able to drive the car since they've admitted they can't get the part soon enough.
 

Dwdnjck

Member
Supporting Member
Mar 11, 2013
645
2,457
I had the magnet , that holds the door closed, come off. I glued it back into place. How thick the glue is matters.
 

scaesare

Well-Known Member
Mar 14, 2013
8,577
15,162
NoVA
Ditto on the magnet issue. Door was open a couple of days until Tesla service fixed it. No problems.

18 months later it failed again (the adhesive pad they use leaves much to be desired), drove a bit longer this way, again without issue. Glued it myself this time.
 

PeterK

Model X, 3 & Y Owner
Supporting Member
Jan 17, 2013
1,721
671
Cambridge, MA
If you don't want to put tape on the paint by taping the door shut, leave it open but put some duct or wide masking tape inside, covering the port itself so that no dirt, rain etc. get in.
 

scaesare

Well-Known Member
Mar 14, 2013
8,577
15,162
NoVA
Tape it shut with blue painters tape until you can get it fixed. The tape will not hurt the paint and is strong enough to hold it shut.
Agreed. That's what I used to tape it shut when I glued it (it's important that the magnet be perfectly flush with it's "target", otherwise the car thinks the port is open and won't drive).

Peels right off with no residue....
 

davewill

Active Member
Feb 5, 2014
1,828
2,076
San Diego, CA, US
I'd drive with it...all the way to the service center. Seriously, it sounds like their advice was for when it was only a message...now it's malfunctioning. No way is that OK.
 

mattmass

Member
Sep 1, 2014
147
25
Canada
Thanks for the advice, all. I'm going to chicken out and rent a car :) I wonder what it's going to feel like to stop at a gas station again...
 

davewill

Active Member
Feb 5, 2014
1,828
2,076
San Diego, CA, US
Thanks for the advice, all. I'm going to chicken out and rent a car :) I wonder what it's going to feel like to stop at a gas station again...
Whoa! That seems extreme. I'd certainly drive with it before I paid for a rental! I think most of us just meant that we wouldn't just give up and let the SC tell us that it didn't need to be fixed.
 

mattmass

Member
Sep 1, 2014
147
25
Canada
Whoa! That seems extreme. I'd certainly drive with it before I paid for a rental! I think most of us just meant that we wouldn't just give up and let the SC tell us that it didn't need to be fixed.

I'm not sure why anyone wouldn't get it fixed. That would be crazy. I just have to leave for a week long trip in about 2 hours, and I'm not in the mood to have any problems along the way. Of course, to each their own...
 

NOLA_Mike

Grouchy
May 11, 2013
2,262
3,838
Hammond, LA
I'm not sure why anyone wouldn't get it fixed. That would be crazy. I just have to leave for a week long trip in about 2 hours, and I'm not in the mood to have any problems along the way. Of course, to each their own...

Drop it off at the service center on your way out of town. Maybe they'll get tired of it sitting there and fix it by the time you get back...
 

CuriousG

Active Member
Dec 1, 2015
1,532
1,561
Elk Grove, CA
Literally used a Band-Aid to keep it shut once.
I hope you added some bling to it?

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Reactions: NOLA_Mike

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