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Wrong color after 3.5 hour drive

Discussion in 'Model 3: Ordering, Production, Delivery' started by sdrevik, Jul 27, 2018.

  1. sdrevik

    sdrevik Member

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    Location:
    Knoxville, TN
    Went to GA for my pickup (VIN 52xxx). When I got there- “we tried to call you.” Wrong color. Will have to “re-match”, “maybe 2-3 weeks.”

    Yes, you will drive it up to me on a truck.

    Sigh... time to change all the loan and insurance paperwork.
     
    • Informative x 1
  2. Matt L

    Matt L Member

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    Location:
    Fairfield CA
    What was the original color and what did they deliver?
     
  3. sdrevik

    sdrevik Member

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    Dark Grey ordered. Delivered blue. Confirmed the VIN vs reservation.
     
  4. GoodOmens

    GoodOmens Member

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    Location:
    Memphis
    Why Atlanta and not Nashville? Just curious.
     
  5. sdrevik

    sdrevik Member

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    That’s what my ISA gave me. The GA delivery center is utter chaos.
     
    • Informative x 1
  6. juanmedina

    juanmedina Member

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    sc
    Wow that's crazy in my case they were going to give the standard AWD instead of the performance and even assign me a VIN. I am glad I noticed when they all the sudden send me a new order agreement for the the wrong car.

    I hope they find you another car soon OP
     
    • Informative x 1
  7. ColinL

    ColinL New Member

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    Jul 27, 2018
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    Location:
    Los Angeles
    Same thing happened to me today as well. Two weeks to finally kick out a sales contract. Family joins me for pickup. Complete paperwork. Paperwork says blue, window sticker says blue. Car is black. How is this not checked when it arrives at the delivery center? Rental was refused. They did provide a Lyft home.

    They first said it would be "VIN matched". When I asked what that meant, they said it would be an new VIN in "a couple of days". This being Friday, I said, "Monday?", they said, "Yes". Super not sure I believe that.
     
  8. Need

    Need Active Member

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    Rancho Cucamonga, CA
    This is crazy. How do they mixed up the color of the car? I can see that if someone ordered aero wheels and it has sport wheels, but color? And only find out about it on the day of pickup?
     
  9. sdrevik

    sdrevik Member

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    Location:
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    Yup. And they handed me off to a new ISA, the old one said “I apologize for your inconvenience.”

    Yeah. Not pleased.
     
  10. TheLocNar

    TheLocNar Member

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    Location:
    Chicago
    Geez. That’s messed up.
     
  11. sdrevik

    sdrevik Member

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    Location:
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    Lucky you. They told me 2-3 weeks...”maybe”
     
  12. ebmcs03

    ebmcs03 Active Member

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    Haha I debated sooooo hard on blue or gray. I ended up with gray. If they gave me a blue I would have taken it. Lol
     
    • Funny x 3
  13. Thomas Edison

    Thomas Edison Active Member

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    How is this even possible... seriously.
     
  14. MXWing

    MXWing Active Member

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    May hurt future value if car color is mismatched to VIN.
     
  15. Michdawson

    Michdawson New Member

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    Jul 29, 2018
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    Location:
    Lafayette, CA
    Same thing happened to me on Friday evening. Bay Area rush-hour commute to Fremont, not fun. They tried to give us black instead of midnight silver. And now we're left waiting and wondering when we'll get matched with a new VIN. So frustrating, especially after waiting in the showroom for 3 hours. They provided a Lyft ride home, and that's about it.
     
  16. beachbum77

    beachbum77 Banned

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    Did you already pay for the car?
     
  17. Michdawson

    Michdawson New Member

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    Location:
    Lafayette, CA
    I wrote a check there, but when I saw the actual color, I took it back from the service guy.
     
  18. beachbum77

    beachbum77 Banned

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    SMART! Others I am reading, not so much.
     
  19. MXWing

    MXWing Active Member

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    Take the check and bring it over to the GM dealership for a Bolt?
     
  20. beachbum77

    beachbum77 Banned

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    Location:
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    Hell no! I am myself waiting for the SR while nursing my '98 SL500 commuter car. But at least now they have incentive to find him a car fast if they want that check back.
     
    • Like x 1

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