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Wrong location?!

Discussion in 'Model S' started by 0Q991, May 26, 2015.

  1. 0Q991

    0Q991 Member

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    Apr 13, 2015
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    Location:
    Orange County, CA
    Came home tonight to find that my car did not recognize the correct location. Meaning, on the Nav, Homelink, and Charging apps--they all thought the car was about 8 miles away from my house!

    Has this happened to anyone?
     
  2. Jaff

    Jaff Active Member

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    Location:
    Grimsby, Canada
    Are you sure you're driving the right car? :wink:

    No, I have never heard of this happening to any Tesla owners...FWIW, I have had to re-enter location data after having a replacement screen installed though.
     
  3. 0Q991

    0Q991 Member

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    Location:
    Orange County, CA
    My car is brand new. Worked fine so far. No replacement screen.

    I deleted my home address and re entered. And rebooted. No difference. On the Nav, it literally thinks I'm 8 miles away from the actual location!
     
  4. cwave1

    cwave1 Member

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    Location:
    Mississauga, ON, CANADA
    The other day my nav was showing my current position as about 2 miles to the right on the screen from where I actually was. By the end of the day it fixed itself. I wonder whether there was a satellite fix or alignment issue.
     
  5. 0Q991

    0Q991 Member

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    Location:
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    Was this after the software update?
     
  6. CHG-ON

    CHG-ON Still in love after all these miles

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    Santa Cruz Mountains, USA
    No problems for me in 8 months. Call the SvC. Perhaps a new download will fix the issue.
     
  7. Blu Zap

    Blu Zap Grinning member

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    Location:
    San Rafael, CA
    Time to call the SC. I have not had that issue at all on my P85+ I picked up on 9/30/14.
     
  8. pgiralt

    pgiralt Active Member

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    Location:
    Cary, NC
    One time after a software update, my car thought it was somewhere in South Africa. I first noticed because the clock was way off. This was right when I picked up my car from the service center, so I went back and we tried screen resets which did not fix it, so the tech went into the service menu and did some reset from in there which does an even deeper reboot than the steering wheel reboot apparently because the problem was fixed after it came back up. Something obviously had not come back properly after the upgrade and needed a good cold restart. It might have resolved itself eventually.
     
  9. Barry

    Barry Member

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    Location:
    Colorado
    I noticed something similar yesterday for the first time. Was in a parking garage where the app usually reports the location correctly, but it was off my about 1/2 mile yesterday. I assumed the car lost its GPS fix, but maybe something else was going on yesterday.
     
  10. cwave1

    cwave1 Member

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    No. It started on my regular morning commute and I had no destination programmed.
     
  11. megawhizz

    megawhizz Member

    Joined:
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    Location:
    Detroit, MI
    Me Too!

    I've had this problem a handful of times since I purchased my car. It persists as I drive, which makes me think it's not a GPS lock issue. Here's what I notice:


    • Google map car location is a few miles away from actual location
    • While driving, google map arrow is moving in a completely different direction - therefore as I drive, the discrepancy becomes larger
    • Turn by turn navigation map is stuck at my origin point
    • Reset dash and center console has no effect
    • Resolves spontaneously within 24h

    I've pointed out the problem to the SC twice when the car was in for service. Also sent them photos of the map with simultaneous screenshots from my iPhone showing the discrepancy. Each time they come back with "tested, working correctly." However the problem is real yet intermittent. They updated my software thinking this will solve the issue; did not work the first time, let's see if it recurs after the latest software update.
     
  12. 0Q991

    0Q991 Member

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    Wow. Thanks for the info. I'm waiting on them to check some logs on their end. Would LOVE for this to resolve itself.
     
  13. wiaitchison

    wiaitchison New Member

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    Location:
    Portland, OR
    Something a bit different has happened. Though my home address is correctly stored in the Nav system, the guidance takes me to my office address when I use the quick link for "home." Deleting and reentering the address doesn't work.
     
  14. 0Q991

    0Q991 Member

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    When you are driving--even without guidance activated--is the red arrow on your actual location? Or is that also incorrect?
     
  15. FlasherZ

    FlasherZ Sig Model S + Sig Model X + Model 3 Resv

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    Likewise, I too had the location off by about 1/4 mile after software update. It corrected itself within a day. I filed a case and was told that occasionally that can happen if the car loses GPS lock for a period of time and that it should correct after a period of driving. Mine corrected within a day.
     
  16. HyperMiler

    HyperMiler Member

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    Location:
    Germany
    Long straits versus going around corners

    Navigation systems get data feeds from GPS signals, wheels and steering angles. They can therefore also be disoriented by e.g. circular driving in the absence of GPS signal, in a covered or underground parking garage, roads through the forest, or by driving for long stretches on straight, parallel roads, newly installed roundabouts, and similar positional distractions. If the system is off/not at the right location, it usually requires a combination of GPS signals and 90° turns at intersections for 2 to 3 times for the correct bearings to readjust.

    If I do need the GPS to find home, however, most of the time the car is the least of the issues...:biggrin:
     
  17. Lloyd

    Lloyd Active Member

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    GPS is intentionally degraded at times at the request of the government when high profile individuals are in the vicinity, and sometimes just for testing.
     
  18. 0Q991

    0Q991 Member

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    They couldn't solve it. Dropped off car at the Service Center. Hopefully it'll get resolved quickly. I've only had the car for less than 2 weeks.
     
  19. wiaitchison

    wiaitchison New Member

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    Location:
    Portland, OR
    The red arrow is in the right location.

    Tried something new, though. I deleted all "Home" information. Then I rebooted the system. Put in the "Home" address again, and it's working. At least for now.
     
  20. W0QR

    W0QR Member

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    Lincoln, NE
    You are not home.:scared:
     

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