Wrong time Zone

[Plaidish]

Hopefully someone can help. I’m on the East coast and it seems like my model S refresh with 32.10 is still stuck in pacific time. Same problem existed before the update
Tried to press and hold the clock for 5 seconds. 10 seconds. 20 seconds. Reset the software using the 2 scroll wheels

car shows proper location in navigation and when I go to the browser and type in “where am I” it shows the proper location as well?

Still stuck.
Any ideas ?

 

[cwanja]

The last resort seems like a factory reset. But you obviously would lose all of your settings.

 

[DerbyDave]

Have you tried tapping the time on the main screen 3 times?

 

[Plaidish]

What do you mean by main screen

 

[Plaidish]

The last resort seems like a factory reset. But you obviously would lose all of your settings.

Trying to avoid that. Made an appt next week for other small delivery issues. Hopefully they address this too.

 

[DerbyDave]

What do you mean by main screen

There are two screens in the front. One is in front of the driver behind the steering wheel. The other is the huge main screen in the center of the dash. The time is in the upper right corner of this screen. There is a YouTube video that shows a model s owner tapping the time indicator 3 times on the main screen to set the clock to the GPS time the current location's time zone.

 

[Barry]

You'll just have to move west. When it comes to Tesla, the tail wags the dog.

 

[Plaidish]

There are two screens in the front. One is in front of the driver behind the steering wheel. The other is the huge main screen in the center of the dash. The time is in the upper right corner of this screen. There is a YouTube video that shows a model s owner tapping the time indicator 3 times on the main screen to set the clock to the GPS time the current location's time zone.

Ah. I thought you meant a specific menu on the screen. Tried that. Nothing. Weird

 

[Barry]

Seriously, I had a similar issue when I got my Model S 6 1/2 years ago. For me, it was off by one hour - Pacific to Mountain time. I called the 800 number and they did something on their end to fix it. Some things never change...

 

[aagern]

Seriously, I had a similar issue when I got my Model S 6 1/2 years ago. For me, it was off by one hour - Pacific to Mountain time. I called the 800 number and they did something on their end to fix it. Some things never change...

That's helpful. I have this problem. I'm located in Norway, north Europe. When checking tides, I get the high tide at my place in California time, nine hours off. Thanks

 

[jleonk]

I have had this issue since delivery in July. The suggestions I’ve found on the Internet, such as tapping on the clock several times, have had no effect. I have had two service appointments set up over time, and the messages back-and-forth with them in the app have indicated that they think the problem can be solved with a software update and that no physical visit will be necessary, but as yet that hasn’t resolved anything. My software is updating right now with 2021.32.20.1, so we’ll see if that has any effect.

 

[Plaidish]

I have had this issue since delivery in July. The suggestions I’ve found on the Internet, such as tapping on the clock several times, have had no effect. I have had two service appointments set up over time, and the messages back-and-forth with them in the app have indicated that they think the problem can be solved with a software update and that no physical visit will be necessary, but as yet that hasn’t resolved anything. My software is updating right now with 2021.32.20.1, so we’ll see if that has any effect.

I just updated to .20. Nothing. I will try calling Tesla

 

[Plaidish]

Seriously, I had a similar issue when I got my Model S 6 1/2 years ago. For me, it was off by one hour - Pacific to Mountain time. I called the 800 number and they did something on their end to fix it. Some things never change...

Is there a specific 800 number?

 

[jleonk]

Today’s software update did not address it for me.

 

[Noodle Asylum]

I believe at one point, after a certain software update, the triple tap on the time no longer works to force a time zone update. Try doing a long press on the time instead and see if that helps at all.

 

[DerbyDave]

Plaidish, in the original post, says he tried holding down the time. I didn't work. I would love for someone having this problem to drive into a different time zone and see if that fixes it.

 

[jleonk]

I believe at one point, after a certain software update, the triple tap on the time no longer works to force a time zone update. Try doing a long press on the time instead and see if that helps at all.

Had tried that several times earlier in this saga, and tried again just now. No bueno.

 

[TNGuy99]

I’m in this boat too! My closest Tesla delivery location is in the Central time zone. I drove the car back to where I live in the Eastern time zone and it’s been stuck in Central time since delivery in July. It’s a fairly annoying issue.

 

[shok]

same problem here. Picked up in dallas. Tapped the screen, held it. nothing. Also my cell doesn't change status at all unless I force a reset or "power off" the car. Service appointment first date is oct 25. I love my plaid. But this is really lame. All the tech, and the same problem as a VCR in the 80's.

 

[Bigjohn892]

I had the same problem and tried everything listed above with no luck. I then tried verbal command to "show correct time on clock".. The screen showed a "cannot understand" then the clock changed to the correct time??? Worth a try.