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X-Care Experiences
- Thread starter Pete90D
- Start date
The Batman
Member
It seems like they will be offering a battery/drive unit warranty "soon":
Xcelerate To Offer Electric Vehicle Owners "World’s First" Full-Battery Replacement Warranty - CleanTechnica
Xcelerate is an EV-oriented company run by a group of Tesla alumni. Since 2012, the company has been offering a range of financial services
cleantechnica.com
The Batman
Member
It seems like they will be offering a battery/drive unit warranty "soon":
Xcelerate To Offer Electric Vehicle Owners "World’s First" Full-Battery Replacement Warranty - CleanTechnica
Xcelerate is an EV-oriented company run by a group of Tesla alumni. Since 2012, the company has been offering a range of financial services
Thanks for the link..
My thought is since the current battery from Tesla is 8 yrs / 100K miles then purchasing anything over the 8/100 for an extended warranty doesn't make sense (If your a person who like to have all major components covered)
Really glad I found this thread as Tesla doesn't allow ESA for 2021+ cars. Even though my vehicle only has 7k miles on the clock for 3k can get a 10 year warranty which I think would be great for resale value if nothing else. Gonna give them a call tomorrow and pick this up. If you guys think this is expensive you have no idea how much other warranties cost lol. I'm about to extend my Power Warranty for the last 2 years on my 458 Italia and I think its around 12k for ONLY engine/powertrain. So honestly when I see pricing like this its a complete no brainer
Gadget-X
Member
Is XCELERATE AUTO back by a major insurer? Did I miss that in this thread? Definitely considering them for a extended warranty.
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Aggmeister2010
Active Member
most of their verbiage on the website is focused around having a car serviced at a Tesla Service Center. What if you want to take it to an independent shop? Or if you have modifications that would prevent Tesla from working on it themselves? Like, aftermarket, suspension, upgraded, brakes, etc?
Just to clarify, because I'm in the process of making my first X-care claim: 3rd party ASE-certified mechanics may or may not accept direct payment from XCare. If they don't, then the arrangement is that XCare will reimburse the warranty holder directly, meaning that you have to pay the shop in full, submit the invoice to XCare and then wait for a check.
When you start a claim, the communication you receive will be all about getting the work done at a Tesla Service Center. However, XCare does seem to be very accommodating about getting the work done elsewhere, and they offer to make it easy for the 3rd party to accept credit card payment over the phone.
@WallysRide Also true that most Tesla service outlets will not work with non-Tesla warranties. But, as you say, you are the middleman for sending service estimates to XCare, and approving the work back to Tesla -- and perhaps even payment, which would be reimbursed by XCare
Aggmeister2010
Active Member
good deal. did they ever come up with their battery and DU warranty? I recall an article saying it was "in the works" last year.
It’s supposed to be available end of first quarter this year (next month) from what I’ve been told.
Aggmeister2010
Active Member
Sweet. That’s the thing I’m most looking forward to. I intend to buy an x care warranty when my factory one runs out, same story for battery and DU. TBH if so many components weren’t serial-locked to your VIN with limited access to the Toolbox software, these cars would be a breeze to work on…but alas…
Sounds like most non-factory extended warranties. Do we know for sure they won't work directly with Tesla service centers directly or you basically need to do the facilitation. I've had both types of extended warranties where the company paid the service center directly and ones where I had to get reimbursed. Now obviously nobody wants to shell out the money first but as long as there prompt with repayment I don't see the big deal.. Tomorrow I'll be calling them to inquire about a bunch of things and prob order an extended warranty as its relatively cheap now that I have low miles and 2.75 years still left on the bumper to bumper.
Several folks have reported the service will not fool with 3rd party warranties. Most of the time you would just need to relay the estimate and approval response. I'd say unless it was cumbersome, the service will accept the credit card x-care would give to them. Maybe not. Each service center is likely a bit different. I would have no problem charging the repair and getting reimbursed from x-care. I have not enrolled yet...waiting to see battery and drive motor coverage. One thing that will definitely save money is the $100 deductible instead of Tesla $200 per service event. That adds up quickly.
That is how they have done it, but I thought that now they issue you a prepaid card that they load with money when they approve your claim.
Gadget-X
Member
The backer is AmTrust Financial which currently has an A- rating. Just for the record.
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Spoke with Brent the other day and signed up for a 10/100k mile warranty which for me will prob do nothing but I think for resale it's extremely positive. If I wind up selling back to a dealer and purchase another car from them to save the tax I'll just get a prorated refund. Considering I still have 30 months left on the factory warranty its a no brainer either way. AMTrust is a rather large brand and I think in the short term everyone is AOK, will they be around 10 years from now well that I'm not too sure of lol.. But for 3k its not too bad of a gamble
Gadget-X
Member
Planning on same 10 year warranty on my 2020 MSP. Mileage is of no importance as I am around 2K a year. Agree on Amtrust. I was only correcting the EXACT rating. Plan on the MSP being my last vehicle. Wanted the Plaid but with current posts looks like I am better off with MSP. Always want the fastest but nowadays I never use it.
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